Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don't need to create a new password when visiting sites that have the ID.me button. ID.me's digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company's "No Identity Left Behind" initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification - online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte's 2023 Technology Fast 500, Washington Business Journal's Fastest Growing Companies, Entrepreneur Magazine's 100 Brilliant Companies and Wall Street Journal's Startup of the Year finalist. In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me's most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

Role Overview

ID.me is seeking a driven Executive Assistant to support our growing Product team. In this role, you will provide unparalleled support to our Product Executives by acting as a force multiplier to increase their effectiveness. You will anticipate the needs of your Executives and their team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the needs of the Executive you support.

You will significantly improve Executives' productivity by 1) managing their time and focusing their work and 2) acting as an extension of the Executive on some tasks, projects, and some decisions.

You will be at the heart of what makes the organization tick - you will manage calendars, coordinating schedules, improving the effectiveness of meetings, and focusing the executive on the most company-critical objectives. As you seek to make the Executive you support more efficient, you will take on a variety of tasks: basic project management, meeting preparation, light event planning and coordination.

If you are detail-oriented with a passion for rolling up your sleeves to do what it takes to get important tasks done, then this is a great opportunity for you.

Responsibilities

• We'll start with what this job is not: This job is not just an extensive array of administrative tasks (managing and improving calendars, schedules, appointments, expense reports). You must be excellent at those things but your excellence and efficiency gives you bandwidth to contribute in a much more comprehensive way.
• Focus executives by providing "gatekeeper" service
• Examine and optimize existing operations (meeting cadence, agendas, reports)
• Liaise with the Executive Assistant team to build strong working relationships and to ensure success for the ID.me Leadership Team
• Assist in the preparation of professional presentations for a variety of internal and external meetings
• Assist with various ad-hoc projects - e.g., project management and tracking, documentation

Basic Qualifications

• At least 2 years of experience providing support to multiple VP and/or C-level Tech executives
• Proficient in Google G-Suite (Email, Calendar, Sheets, etc)
• Ability to manage multiple time-sensitive projects simultaneously
• Strong communication and interpersonal skills
• Extremely organized with strong attention to detail
• Proactive self-starter who takes the initiative, owns projects and meets deadlines

Preferred Qualifications

• Bachelor's or Associate's degree
• Must be a team player with a strong, self-managing work ethic
• Must be a self-starter with a passion for learning and continuous improvement

The annual base salary listed does include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Mountain View, CA Pay Range

$120,000-$150,000 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.