We are RMC

Interested in working for a company that is dedicated to serving communities through the restoration of homes and businesses? A company that provides opportunities for advancement while learning alongside a group of experienced, dedicated, skilled remediation leaders? Restoration Management Company is that company. Founded on the premise of hard work, dedication, and commitment to its employees - the expansion of our services throughout the Western States has only been possible through the growth, development and advancement of our employees!

Description

Pay Range: $108,430.40 - $140,940.80 Annually (DOE)

Restoration Management Company expects each, and every employee to embrace and apply in their daily activities the following company CORE VALUES: Team Spirit, Integrity, Quality, Humility. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management.

Job Summary

The Director of Corporate Relations (DCR) leads and develops Account Executives (AEs) to achieve local, regional, and national growth targets. This role involves coaching, training, and aligning AEs, Branch Managers (BMs), and Regional Directors (RDs) on business development strategies. The DCR ensures consistency in training, performance management, and data tracking to drive measurable growth and support overall branch success achieved on a Local, Regional, and National level. The Director of Corporate Relations reports directly to the Regional Director.

Key Responsibilities

Core responsibilities for the position are as follows:

Coaching and Development

• Lead, coach, and develop the account executive team through regular and consistent bi-weekly 1:1 session, ensuring individual and branch sales targets are met.
• Collaborate with AEs to translate regional strategies into actionable plans for targeted accounts, identifying barriers and providing solutions to achieve goals.
• Oversee onboarding and training for new AEs, ensuring clarity on roles, responsibilities, and expectations while providing in-person training and ride-along.
• Act as a consultant to Branch Managers by supporting AE performance management, including recommending corrective action plans and ensuring training interventions are effective.
• Provide 1:1 coaching and guidance to AEs alongside their BMs, focusing on building trust, resolving operational concerns, and aligning activities with targeted accounts.
• Support BMs by attending focused 1:1 meeting with AEs to foster collaboration and consistency in coaching efforts.

Metrics and Tracking

• Conduct regular business development meetings with a consistent format to track Salesforce metrics, monitor account activities, and ensure progress on branch and AE revenue goals.
• Maintain accountability for Salesforce tracking, analyzing account activity, and providing actionable insights to BMs and AEs.
• Monitor and analyze performance metrics at both AE and branch levels, identifying opportunities for improvement and ensuring progress on key objectives.
• Verify GPS and Salesforce reports to ensure customer-facing activities align with targeted growth and account penetration goals.

Growth Strategy

• Develop, implement, and communicate consistent strategic plans to drive regional and national growth.
• Drive the expansion of new accounts while maintaining a robust pipeline of opportunities to support branch and regional growth.
• Collaborate with RDs and BMs to align on overall sales strategies and maintain manageable AE target lists that support a growth mindset.
• Provide timely, data-driven solutions and actionable feedback to AEs and BMs during one-on-one and team meetings to ensure alignment with company objectives.
• Prepare and deliver monthly, quarterly, and annual reports on sales performance, growth strategies, and outcomes to senior leadership.

Collaboration and Consultation

• Establish and maintain relationships with Branch Managers (BMs) and Regional Directors (RDs) to align strategies and support the success of Account Executives (AEs) in targeted account growth.
• Serve as a liaison between AEs, BMs, and RDs to facilitate clear communication, consistency, and alignment across teams and regions.
• Participate in regional event planning, networking opportunities (e.g., BOMA), and branch activities to foster team engagement and promote business growth.
• Consult with BMs and RDs on AE goal setting, ensuring alignment with branch and company-wide objectives before communicating goals to AEs.

Branch Engagement

• Participate in branch events (e.g., birthday breakfasts, celebrations) to foster a positive and collaborative work environment.
• Maintain a regular in-branch presence to support teams, provide hands-on coaching, and build connections with AEs and BMs.
• Attend cross-market meetings monthly to align on sales training and coaching strategies across regions.

Experience/Requirements

The position of this role requires the following:

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or related field (MBA preferred).
• 10+ years of experience in sales leadership roles, including managing mid-to-large teams and driving regional/national growth initiatives.
• Proven track record as a sales executive, manager, or sales and marketing director with measurable success in exceeding sales targets.
• High competency in CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, Word, PowerPoint).

Core Competencies

Leadership and Coaching

• 10+ years of experience leading and mentoring sales teams using situational leadership approaches.
• Demonstrated ability to align teams to strategic objectives and foster collaboration across regions.

Strategic Sales Management

• Expertise in creating and executing regional/national sales strategies to achieve growth targets.
• Proven ability to drive the sales process from planning to closing, with strong operational and performance management skills.

Customer-Centric Approach

• • Skilled in articulating value propositions, differentiating from competitors, and delivering superior customer experiences.
  • Experienced in building and maintaining long-term client relationships through presentations and engagement events.

Collaboration and Communication

• • Strong ability to communicate and influence across all levels of an organization, including executive and C-level stakeholders.
  • Skilled in cross-functional collaboration to align sales, marketing, and operational objectives.

Data-Driven Decision Making

• • High proficiency in analyzing CRM data and performance metrics to optimize strategies and identify opportunities for growth.
  • Experienced in creating detailed reports and actionable insights to guide team performance and business growth.

Time Management and Adaptability

• • Strong time management skills with the ability to prioritize tasks and manage multiple projects in a dynamic environment.
  • Adaptable and flexible, capable of responding effectively to change while maintaining focus on key objectives.

Safety Requirements

• Regulatory Requirements: Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
• Personal Protective Equipment (PPE): Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
• Physical Clearance: Successfully complete a pulmonary function test, including a respirator fit test, to ensure their ability to safely utilize the designated respirator selected for the role.
• Physical Hazards: Potential exposure to physical hazards, including vibration from equipment, the risk of falls in the workspace, exposure to extreme temperatures, and high noise levels.
• Chemical Hazards: Work may involve exposure to various chemicals, including solvents, adhesives, paints, and cleaning agents. Proper use, handling, and storage of these materials are essential to maintain a safe work environment.
• Biological Hazards: Work may involve exposure to biological hazards, such as mold, bacteria, and other pathogens commonly found in restoration environments.
• Safety Training: Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling.
• Reporting Safety Concerns: Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation.
• Emergency Procedures: Familiarize yourself with emergency procedures relevant to your specific job site, including evacuation routes, and emergency contacts.

Physical Requirements:

• Lifting and Carrying: Ability to lift and carry materials or equipment weighing up to 45 lbs. regularly and up to 75bs. with assistance.
• Physical Activities: Ability to perform tasks that require, walking, bending, reaching, crouching, kneeling, climb, squat, crawl, lift above shoulder, reach, and twist.
• Sitting and Standing: Prolonged sitting or standing required (in office, driving and/or at job sites). Regular alternating between sitting and standing
• Repetitive Motions: Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry).
• Machinery Operation: Capacity to operate machinery and tools as required by job tasks, which may involve fine motor skills and hand-eye coordination.
• Visual Ability: requirement for clear vision (e.g., close work, computer use, eye hand coordination)

Working Conditions:

• Office Environment:
  • Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). May involve regular meetings, (in person or zoom) and collaboration with team members.
• Field Environment:
  • Outdoor fieldwork at restoration sites, which may include residential, commercial, or industrial properties. Duties may involve exposure to different weather conditions (sun, rain, snow, heat).
• Hazardous Environments:
  • Potential exposure to hazardous materials, chemicals, or contaminants specific to restoration work, requiring strict adherence to safety protocols and use of PPE.
  • Work after hours and weekends given our 24/7 business operations
• Travel Requirements:
  • May include travel to and from job sites, requiring the use of company vehicles. Possibility of attending out-of-town training or conferences.
  • Travel as needed to establish and maintain accounts on Local, Regional and National level
  • Regular travel to branch locations, including plane travel, to support in-person coaching and training.
  • Ability to participate in physical activities such as ride-along and event setup.

Additional Information
Bonus Plan

Location
Corporate (Livermore)

Territory

Full-Time/Part-Time
Full-Time

Exempt/Non-Exempt
Exempt

Req Number
SAL-24-00018

About the Organization
Restoration Management Company, Northern California's largest emergency service / restoration company is a growing, profitable, privately held company headquartered in Livermore, California. Established in 1985, Restoration Management Company has been providing reliable, year round emergency service, 24-hours-a-day for water, smoke and environmentally damaged property - to commercial, industrial, and residential clients.

We offer:

- Full-time positions;

- Opportunity for advancement;

- Competitive benefits (medical, dental, vision, EAP, 401k and matching, and life insurance)

- PTO

- Paid holidays

- Competitive salaries

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.