Job Summary

JOB SUMMARY
Responsible for implementing and managing human resources policies and programs in the areas of recruitment, employment, employee relations, and equal opportunity employment in compliance with government regulations and company goals. Partner with Leadership to support and implement effective short and long term strategies to attain organizational objectives. Combines HR mastery and Industry knowledge to appropriately evaluate and resolve complex HR issues within a fast paced and changing business environment.

Responsibilities

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.

Focus on service delivery in support of business organizations, providing advice and recommendations

Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADAAA to minimize risk/exposure to the company

Provide guidance to ensure the integrity of the performance management program and the development of employees

Oversee all aspects of employee relations; ensure Company policies are administered fairly and consistently

Provide consultative support to managers and supervisors

Partner with respective client group in order to understand the business challenges and to ensure effective and timely HR support

Manage organizational change

Oversee recruiting and staffing process ensuring compliance with EEO, FCC and Affirmative Action; design and implement employee retention strategies

Oversee timely and accurate payroll processing and commission reporting

Conduct employee investigations and oversee all escalated employee issues, including ethics point reports

Establish local procedures to ensure compliance with Company and regulatory agency requirements

Hire, train and manage performance and development of direct reports

Oversee Human Resources communications

Participate in enterprise wide taskforce initiatives

Monitor processes and ensure accurate maintenance of employee files and HRIS database

Review and oversee unemployment and workers compensation claims

Possess comprehensive knowledge of employee benefit programs, and oversee annual enrollment

Oversee Labor Relations Programs and participate in Labor Relations Negotiations as needed

Oversee safety programs and follow company procedures for drug testing

Participate in budget planning as needed and manage departmental expenses

Perform other duties as required

Qualifications

Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to speak in a public forum

Ability to effectively manage/lead projects

Ability to supervise the work of others

Ability to deal with the public in a professional manner

Ability to maintain confidentiality of information

Ability to make decisions and solve problems while working under pressure

Demonstrated PC skills and MS Office skills

Ability to prioritize and organize effectively

Ability to show judgment and initiative and to accomplish job duties

Ability to work independently

Knowledge of local state and federal employment laws and procedures

Knowledge of recruitment trends and technologies

Knowledge of wage and hour laws

Knowledge of staffing and employment practices

Knowledge of employee relation's procedures and applicable law

Required Education
Bachelor's degree in human resources, business, or organizational behavior or related field or equivalent experience

Required Related Work Experience and Number of Years
Human Resource Generalist experience in a multi-location environment - 5+

Preferred Skills/Abilities and Knowledge
Valid driver's license with satisfactory driving record within company required standards

Preferred Education
Master's Degree

Certifications for Human Resource Professionals (PHR, SPHR)

Preferred Related Work Experience and Number of Years
Management or leadership experience - 2+

WORKING CONDITIONS
Office environment
Travel required