At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We're energized by new challenges and new possibilities-and we're just getting started!

Join our talented team of system administrators and help keep critical business systems functioning with the highest reliability and provide optimal user experience. We help our internal customers so they can support our Constant Contact mission of supporting small businesses and non-profits so they can help the small stand tall.

*This is a hybrid flexible role requiring a few days a week in our Waltham, MA office

What you'll do:

• Provide focused attention on back-office systems projects to enable scalability, reliability, and manageability of all corporate computing environments
• Perform routine back-office systems administration tasks as needed
• Identify opportunities for systems or process improvements
• Troubleshoot systems issues and drive initiatives to ensure future avoidance
• Research and recommend new technologies to support varying business needs
• Deliver technical expertise and proficiency across a broad spectrum of technologies and is capable of solving technical problems of varying complexity
• Effectively communicate topics of a technical nature to a diverse audience. Documents system issues and solutions, best practices, and system architecture

Who you are:

• 5+ years of experience as a Systems Administrator a similar role

Hands-on Experience Configuring and Managing:

• Windows server 2012 ,2016, 2019, 2022
• Email administration, i.e. Google g-suite or Office 365
• Active Directory, DNS, DHCP, GPO, RADIUS
• Identify Management (Ping, SSO), certificate management
• Multi-Factor solutions, i.e. DUO, RSA
• Virtualization, VMware and/or HyperV
• Backup technologies, i.e. Veeam, Backup Exec
• SOX controls and PCI audits
• Scripting, i.e. Powershell, vbscript
• Interface with internal business partners regarding their applications, including ERP's, BI systems etc...

Desirable: Experience Administrating

• Amazon Web Services (AWS) / Google Cloud Platform (GCP) - Cloud Computing Services
• Linux server administration - basic level
• ServiceNow ITSM
• Kace Software Deployment
• Server EndPoint Protection, i.e., Sophos, CrowdStrike
• VDI management and administration

#LI-HK! #LI-Hybrid

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$86,400-$108,000 USD

Why You'll Love Us:

• We celebrate one another's differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If you're passionate about supporting businesses and organizations, you won't find a better spot to share your talent. We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
• You'll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we're all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [redacted].

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.