SurePoint® Technologies develops award-winning software for mid-sized law firms to enhance workflow efficiency and maximize financial performance. Its acclaimed cloud solutions seamlessly integrate client management, practice management, and financial operations, fostering robust relationship-building and knowledge-sharing capabilities.

Having been at the forefront of legal tech for more than 40 years, and with a team comprised of CPAs, former lawyers, and leading software engineers, SurePoint's solutions reflect a deep understanding of law firms' unique requirements.

By alleviating administrative burdens with proven, reliable software, law firms have what they need to grow revenue and focus on their clients.

The Consulting Manager leads a team of consultants to deliver high-value solutions to clients, ensuring projects align with strategic objectives and business goals. This role focuses on client relationship management, team leadership, and driving operational excellence in consulting engagements. The Consulting Manager plays a key role in shaping the department's profitability, process improvement, and overall success.

Requirements

Client Relationship Management:

• Act as the primary point of contact for key clients, ensuring a deep understanding of their business needs and objectives.
• Develop and maintain strong client relationships to foster trust and repeat business.
• Collaborate with clients to define project scope, objectives, and deliverables.

Team Leadership and Development:

• Lead, mentor, and manage a team of consultants, fostering a culture of collaboration and professional growth.
• Provide regular feedback, conduct performance evaluations, and identify training opportunities.
• Allocate resources effectively to ensure project success and team efficiency.

Project Oversight:

• Oversee multiple consulting projects simultaneously, ensuring they are delivered on time, within budget, and exceed client expectations.
• Develop strategies and methodologies to enhance project delivery and client satisfaction.
• Address project challenges proactively, offering solutions to mitigate risks.

Operational Excellence:

• Establish and optimize consulting processes, tools, and frameworks to improve team performance and service delivery.
• Monitor financial performance of projects, including profitability, budgets, and forecasts.
• Contribute to the development of new service offerings and strategies to drive revenue growth.

Collaboration and Communication:

• Work closely with sales, implementation, and product teams to align consulting services with organizational goals.
• Present findings, recommendations, and project outcomes to clients and senior management.
• Maintain up-to-date knowledge of industry trends and best practices.

Strategic Contribution:

• Support the growth of the consulting division as a profitable unit, contributing to long-term strategy and business development.
• Identify opportunities for expanding service offerings and increasing market share.

Skills & Qualifications

• Bachelor's degree in business, management, or a related field (MBA preferred).
• Proven experience in consulting, project management, or a leadership role in a professional services environment.
• Exceptional leadership, coaching, and team management skills.
• Strong client-facing and relationship-building capabilities.
• Proficiency in project management tools and methodologies.
• Solid analytical, problem-solving, and decision-making skills.
• Industry knowledge in [specific sector or area relevant to the organization].
• Results-oriented with a focus on delivering measurable client value.
• Strategic thinker with the ability to balance long-term goals and immediate needs.
• Skilled at managing multiple priorities and delivering under tight deadlines.
• Collaborative, with excellent communication and negotiation skills.

Work Environment

• Hybrid work model with occasional travel to client locations.
• Fast-paced and dynamic, requiring adaptability and resilience.

SurePoint recognizes the importance of taking care of our most valuable assets - our employees. That's why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.
Benefits Include

• Medical, Dental, and Vision Insurance
• 401K (immediately vested, employer match)
• Flexible PTO
• FSA/HSA
• Parental Leave
• Life, Short-term and Long-term Disability Insurance (employer paid)
• Employee Assistance Program

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.