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Position Summary
Are you interested in a company that is helping transform the HCM software industry?
Are you looking for an opportunity to join a high performing product and design team?
Do you have a history of successfully partnering with Product Managers, Designers,
and Engineers to better understand and solve customer problems and drive strategic
business initiatives?
Are you detail oriented and love to break down big concepts into actionable pieces?
Have you had success collaborating with industry subject matter experts to capture
the details needed to solve customer problems?
Do you have a high level of empathy towards customer and user challenges?
Would you be excited to be part of a platform evolution to open up new market
opportunities?
Are you a continuous learner who is always looking to level up your skills and
knowledge?

If so ... we would love to talk with you.

At PrismHR, we're excited to grow and evolve our industry leading HCM platform to meet our
customer needs and win in the market. This starts with our continued expansion of our
Shared Technology and Product Management team.
One area of growth is our Product Analyst presence within the team, complementing Product
Managers and Designers to ensure we're providing the right level of detail for Engineering. As
a Product Analyst you will be effectively taking on responsibilities that are an overlap
between traditional Business Analyst and Product Owner positions. We view the Product
Analyst role as critically important to helping us build a better product, and essential to help
power our platform modernization efforts into the future.

Responsibilities

• A successful candidate will be very organized, and detail oriented, working closely with a delivery team to ensure the "what" and "why" are clearly understood, so they can formulate the technical "how."
• Primary function of the Product Analyst role is to support the Product Manager to provide product coverage and assist with the tactical activities relating to the core HCM Team
• Partner with PM to develop User Stories to a "Ready for Development" state.
• Partner with PM & UX on discovery to capture requirements, define, and translate business/customer needs into a prioritized product backlog (Epic > User Stories > Acceptance Criteria)
• Partner with Product Manager on backlog health and maintenance.
• Partner with Product Manager with research and validation of reported issues.
• Partner with Product Manager and team by providing subject matter expertise withdevelopment related but not limited to, Payroll & HR.
• Responsible for User Acceptance Testing (UAT) and close coordination with Development and QA to ensure acceptance criteria are met.
• Maintain close coordination with parallel Shared Technology delivery teams to drive cross-team collaboration, awareness, and communication of product overlap.
• Partner with the PM and Technical Documentation team to ensure product changes are clearly defined and communicated.
• Act as a liaison and bridge between product teams and support / professional services to help triage and identify product issues and opportunities for enhancements.
• Other responsibilities may include providing support for other delivery teams within the Shared Technology department for special projects/business initiatives.

Qualifications

• 5+ years of Business / Product Management experience or equivalent.
• In-depth knowledge of complex Payroll and HR concepts and challenges faced by Service Bureau's and SMBs.
• Previous experience working side by side with Product Managers and UX Designers.
• Excellent written and interpersonal communication and organization skills; ability to connect across various domains, skills, and disciplines.
• Great balance of software business and technical savvy/aptitude with the ability to quickly understand customer problems.
• Understand and have previous experience with HR platforms and core functionality (Payroll, HR, Benefits, Compliance & Tax Management, and Reporting).
• Ability to become a true product expert with the flexibility to respond to various business & team needs.
• Experience working in an Agile environment and a great understanding of its most common practices / processes / tactics.
• Ability to organize and lead various Agile Scrum ceremonies such as standups, grooming sessions, and sprint demos.
• Demonstrate a high level of grit and initiative to execute.
• Passion a passion for product craft and curiosity for continuous learning and improvement.

Nice to have

• PrismHR or other Human Capital Management (HCM) platform and/or related HR
• Technology software experience
• Business / Product Owner certificate course
• Agile Framework certifications and/or professional development training
• Knowledge of and/or experience with Pragmatic Marketing's (or equivalent) Product
• Management framework

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about our roles but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. The Company's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: [redacted]. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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