Description
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Leidos is searching for a highly motivated Field Engineer to support a government customer's IT environment. The Civil IT Leidos team will be responsible for maintaining the customer's existing environment and modernizing its IT systems, while ensuring continuity of mission operations.

This position will be based in Alexandria, VA.

Primary Responsibilities:

• Install and configure hardware, software, and network components, including servers, routers, switches, firewalls, and other IT equipment at various sites.
• Deploy and set up new systems or upgrades according to established procedures and best practices
• Perform system administration tasks such as user account management, access control, permissions management, and system backups
• Troubleshoot network connectivity issues, analyze network traffic, and implement solutions to optimize network performance and security
• Work in team environments that use agile methodologies
• Conduct routine maintenance tasks, such as hardware inspections, firmware updates, and component replacements, to prevent system failures and ensure uptime
• Diagnose and repair hardware faults or failures, coordinating with vendors for warranty repairs or replacements as needed
• Provide technical support for software applications and operating systems, troubleshooting issues, and resolving user problems
• Maintain accurate documentation of IT systems, configurations, procedures, and troubleshooting steps
• Generate reports and service requests for management review and analysis
• Provide technical assistance and support to end-users, addressing IT-related issues and inquiries via phone, email, or in person
• Conduct user training sessions to educate employees on IT systems, software applications, and best practices
• Investigate root causes of problems, implement corrective actions, and document resolutions to prevent recurrence
• Collaborate with other Product Teams, vendors, and stakeholders to coordinate projects, resolve issues, and implement changes
• Perform in a supervisory capacity as needed
• Installation, setup, configuration and maintenance of IT devices including desktop PCs, laptops, printers, and other peripherals.

Basic Qualifications:

• Ability to obtain a Public Trust Clearance
• BA/BS degree and 4+ years of IT experience
• Hands on experience working in an operational environment
• Windows Server Administration experience
• Backup & Recovery experience
• System Deployment experience (hardware and software)
• Microsoft Office 365

Preferred Qualifications:

• Experience maintaining systems/applications in a cloud environment
• Experience supporting the USPTO customer
• Microsoft Intune experience

Original Posting Date: 2024-11-20While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: Pay Range $68,900.00 - $124,550.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.