Job Type

Full-time

Description

About Alumni Ventures
Alumni Ventures (AV) is a leading venture capital firm that is redefining the way individuals can invest in startups. Alumni Ventures has raised more than $1.3B AUM, holds a rapidly growing portfolio of over 1,400 venture-backed companies, and counts 750,000+ community members and subscribers across all its funds. With 120+ employees, including ~40 investment professionals, spread across Boston, Chicago, New York City, Menlo Park, and Manchester, NH, we are growing rapidly and continuously pushing the boundaries of innovation.

The Investor Relations Manager, will work closely with our SVP of Investor Relations to build a new department entirely focused on delivering a world-class experience for our 10,500+ investors. Based at our corporate headquarters in Manchester, NH, this role offers the opportunity to work directly with executives and founders, contributing to strategic initiatives and scaling the Investor Relations function. With significant growth potential, this role is key to shaping the future of our investor engagement approach. This role is hybrid with 4 days a week in office and 1 day remote.

What you'll do

• Direct communication with investors via email, phone, and SMS to clarify details of their venture investments, including performance insights.
• Assisting investors with administrative needs and resolving issues promptly.
• Conducting phone calls with investors to confirm their future venture allocation plans and accurately logging this information in our CRM system.
• Providing timely follow-ups with investors according to their agreed-upon investment plans, ensuring they stay on track.
• Tracking department KPIs to continually improve operational performance and effectiveness.
• Collaborating with the broader fundraising organization to support shared objectives, contributing to the achievement of overall fundraising targets.

Requirements

• Bachelor's degree required, with 3+ years of experience in a client-facing role within the financial services industry.
• Outstanding verbal and written communication skills with meticulous attention to detail and high emotional intelligence.
• Skilled in navigating challenging client situations and delivering seamless solutions.
• Proven team player with a strong sense of ownership, accountability, and commitment to excellence.

This roles compensation is based on experience but includes base salary, corporate bonus, equity & benefits.

All employment is subject to passing a background check. Alumni Ventures is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Privacy Policy