CourtAvenue is a company of industry experts accelerating digital transformation for the world's most ambitious companies.

At CourtAvenue, you will be a part of a culture powered by entrepreneurs, technologists, data scientists and the habitually restless dedicated and energized to design products and services that transform businesses while optimizing them for growth. You will have the opportunity to learn and grow within a culture that values innovation while focusing on redesigning the experience between consumer and service (or product) by leveraging a fluid, seamless, and thoroughly transparent engagement.

At CourtAvenue, the Business Innovations team thoughtfully identifies our client's problems and works strategically and thoughtfully to produce measurable world-class results with transformative impact. The Director, Business Innovations focuses on building credible and enduring client relationships centered on shared values and goals.A CourtAvenue Director, Business Innovations manages and shapes strong relationships with our clients by guiding them with a strategic understanding of their brands, business, and customer needs while implementing industry best practices, across areas of discipline, for maximum results.

Within this particular role, the Director, BI will be a key member of one large client, responsible for running one holistic piece of business within the client. This body of work will consist of many moving pieces that need to be coordinated by a master collaborator and communicator.

Role Requirements

Client Focus & Leadership
• Manage agency performance and maintain strong client relationships day-to-dayIdentify strategic business challenges and opportunities, while serving as a trusted partner in effective solution implementation
• Develop internal account plans, engagement strategies, and applicable client proposals that leverage
• CourtAvenue's capabilities and best practices
• Communicate key client objectives across teams, establishing performance metrics to align with goals
• Serve as the resident expert in the client's industry, providing insights on the competitive playing field, products, services, trends and digital positioning
Team Management & Growth
• Champion cohesive team environments that are open and collaborative with the ability to create energy and excitement around ideas
• Coordinate integrated activities across agency partners, departments, and disciplines to move client business through concepting to production to launch
• Leverage internal financial reporting to ensure efficient workflow of the team and profitability goals are met
• Assess and recommend successful strategies for building efficiencies, streamlining operations and enhancing the value of the agency to the client
Process
• Pay sharp attention to detail to ensure agency work follows best practices and leading technologies
• Professionally manage a variety of engagements while being held accountable for deliverables that are on-time, on-budget, and high-value that drive client growth

Qualities and Characteristics

• 8+ experience in running large accounts, working with senior stakeholders, and successfully organizing, managing, and delivering a diverse range of innovative projects
• Strong background in collaborative agency models, bringing various external teams together to successfully bring cohesive campaigns to life
• Proven ability to build and develop client relationships and communicate seamlessly across functional teams
• Ability to bring together all internal agency departments to solve complicated client challenges
• Entrepreneurial attitude partnered with a strong business acumen
• Exceptional communication skills; confident in strategic discussions and presentations with clients and stakeholders
• Excellence in organization and management; conscientious, adept at resolving issues at all project stages, while supporting colleagues and clients

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At CourtAvenue, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

CourtAvenue is an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.