Business Operations Manager

Employment Type: Full-time Location: McLean, VA

Minimum Experience: 5+ years

Pixalate is an online trust and safety platform that protects businesses, consumers, and children from deceptive, fraudulent, and non-compliant mobile, CTV apps, and websites.

Our software and data have been used to unearth multiple high-profile criminal and illegal surveillance cases including:

• Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says
• Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV
• Washington Post: Your kids' apps are spying on them
• Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google's Black Box Ad Empire
• ABC7 News: The State of Children's Privacy Online
• NBC News: How many apps are tracking your children

Our team of lawyers, data scientists, engineers, economists, and researchers span globally with a presence in California, New York, Washington DC, London, and Singapore.

ABOUT THE ROLE

We are seeking a highly motivated and detail-oriented Business Operations Manager to join our Analytics team. As a Business Operations Manager, you will be the primary source of information around our market research reporting efforts, providing prompt and effective reporting to key decision makers within the organization. You will collaborate closely with cross-functional teams, such as Finance, Legal, and Sales to ensure accurate and timely reporting and contribute to the ongoing improvement of our business.

RESPONSIBILITIES

• Serve as the main point of contact for all business related reporting, building and maintaining key metrics that drive decision-making across the business.
• Identify and report to leadership on key performance indicators relevant to the business.
• Partner with cross-functional teams to ensure visibility into business-related activities across the organization.
• Work with leadership to develop pricing methodologies and analysis.
• Analyze research report data and engagement patterns to identify trends, recommend improvements, and address potential issues before they become major concerns.
• Contribute to the creation of documentation to ensure best practice protocols are being followed across the organization.
• Analyze partnership opportunities across various regions and client types.

QUALIFICATION

• Bachelor's degree in Business Administration or other related field. MBA is strongly preferred.
• 5+ years experience in a Business Operations position or other analytical role. SaaS-based company experience is a plus.
• Strong analytical and problem-solving skills with the ability to troubleshoot and diagnose technical issues effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in using Hubspot, Salesforce and the G-Suite.
• Detail-oriented with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong interpersonal skills and the ability to work collaboratively with cross-functional teams.
• A proactive attitude with a commitment to continuous learning and self-improvement.
• Knowledge of programmatic advertising, ad fraud detection, and media measurement concepts is a plus.

BENEFITS

We focus on doing things differently and challenge each other to be the best we can be.

• Excellent benefits package, including medical, dental, and vision insurance
  • Premiums 100% covered for employees and 50% covered for dependents
• Unlimited PTO
• 401k
• Monthly internet reimbursement
• Casual, remote work environment
• Hybrid, flexible hours
• Opportunity for advancement
• Fun annual team events
• Being part of a high performing team that wants to win and have fun doing it
• Extremely competitive compensation