Job Description
Responsible for establishing creative initiatives to attract and retain talent; source, recruit, and assess candidates; support management by coordinating the hiring process efficiently and effectively. Facilitate the onboarding process. Develop and maintain relationships with employees and managers and contribute to continuously improving employee engagement. Participate in HR generalist activities as needed, including functioning as a back-up for payroll and benefits administration. Work collaboratively with learning and development team.

ESSENTIAL DUTIES & RESPONSIBILITIES

Recruitment

• Explore and utilize creative initiatives to attract and retain talent. Responsible for sourcing, recruiting, assessing and coordinating the hiring of well-qualified and diverse candidates to fill vacant positions; coordinate internal and external job-posting program; work with external recruiters and employment agencies to identify candidates; develop and maintain relationships with community agencies and professional organizations to promote goodwill and assist with building candidate pools; promote internal referrals and use of social media to increase qualified applicant pool.
• Onboard new hires by completing background checks, conducting orientation meeting and completing all required paperwork; facilitate creation of onboarding schedule with management, make introductions including offering to assign a "Connections coach"/peer; check in periodically to ensure new employee is acclimating well.
• In conjunction with Learning and Development, contributes to Diversity & Inclusion initiatives to improve workplace culture.

Retention & Engagement

• Administer exit interviews
• Review results of employee engagement survey; contribute toe discussions to improve workplace.
• Manage the 90-Day Review process, including sending reviews to managers, track for completion and provide Final Approval for HR.

Employee Relations

• Develop and maintain relationships with all employees; act as a resource and employee advocate; facilitate strong communication between employees and management.
• Provide counseling, support and advice to managers for appropriate resolution of employee relation issues (discipline, conflict resolution, terminations, etc.) and enhance employee engagement.
• In collaboration with HR management, may assist in the investigation of employee complaints regarding working conditions, disciplinary actions, performance issues, promotion/transfer, etc.; review related documentation, policies, procedures and/or practices and present recommendations for action and resolution.

Payroll and Leave Administration

• Collaborate on the administration of employee leaves of absences including FMLA, MMLA, Military and coordinate administration of LTD, STD and Workers Compensation claims.
• Coordinate with HR and Payroll management; maintain records.
• Function as back up for payroll administration; develop and maintain proficiency using payroll system; stay abreast of wage and hour laws and payroll related regulations.

Experience and Skills
JOB REQUIREMENTS

• General business and financial knowledge
• Knowledge of the Company's operations, management and strategy
• Comprehensive knowledge in employment, employee relations practices and principles and current federal and state employment and other labor laws (e.g., FLSA, AA/EEO, FMLA, ADA, Title VII, wage and hour laws, benefits, affirmative action, leaves of absence, health and safety, etc.)
• Comprehensive knowledge and understanding of human resources policies, principles and practices
• Interpersonal relations: particularly tact, sensitivity, professionalism, confidentiality and diplomacy; ability to build strong employee relations while motivating the workforce
• Strong communication skills (verbal and written) with strong interpersonal effectiveness and experience building successful relationships and partnerships at all organizational levels
• Ability to work on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently and within established time frames
• Analytical and problem-solving skills
• High degree of proficiency with Microsoft Office applications, Internet and HR systems
• Must maintain a valid MA driver's license, have reliable transportation; be willing to travel between locations, and work outside of normal hours on occasion
• Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)

EDUCATION & EXPERIENCE

• Bachelor's Degree in Business, Human Resources or equivalent work experience.
• Some experience in a HR Generalist role with a minimum of 2 years of experience in areas such as recruitment/selection/processing and benefits administration.
• Familiarity with HRIS/payroll systems preferred. Experience working as a HR Generalist in a financial institution preferred.

WORKING CONDITIONS/PHYSICAL DEMANDS

• Normal business office environment

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.

At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.