Business Requirements Analyst

This is a Remote Position

EMKS/CORTEK is seeking a Business Analyst to work with the client to bridge the gap between business needs and technical solutions. You will collaborate with stakeholders to elicit business requirements and analyze processes for technology solutions (including automated claims processing). The Business Analyst will serve as a conduit between the customer community (internal and external customers) and development teams by collaborating with all groups, including subject matter experts, to establish the technical vision and analyze tradeoffs between usability and performance needs.

Duties:

• Collaborate with internal and external stakeholders to understand the organization's structure, policies, and operations and recommend solutions that enable the organization to achieve its modernization goals.
• Evaluate existing business processes and workflows to anticipate new requirements and. identify areas for improvement.
• Facilitate workshops and meetings and other methods such as interviews, surveys, and site visits with stakeholders, to gather input and foster collaboration between business and technical teams.
• Use interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis, process mapping and development of requirements/specifications according to standard templates to elicit requirements.
• Conduct system analysis to evaluate the technical feasibility and integration of proposed solutions.
• Develop and maintain documentation, including business cases, user stories, process maps, and technical specifications, that provides outcomes and recommendations.
• Develop a consistent set of models and templates to document requirements.
• Perform requirements analysis and evaluate information gathered from multiple sources; determine whether the stated requirements are clear, complete, consistent, and unambiguous; reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying actual needs.
• Understand the translation of written requirements to software development and identify and communicate when there might be an issue in interpretation.
• Support testing and validation of systems to ensure they meet business needs and quality standards.
• Monitor project progress and provide regular updates to stakeholders.
• Assist in training and change management initiatives related to new systems and processes.
• Stay up to date on the latest processes and IT advancements to automate and modernize systems.
• Conduct meetings and presentations to share ideas and findings.
• Experience developing the following artifacts:
  • Functional requirements
  • Business requirements documents
  • Use cases
  • Graphical User Interface (GUI)
  • Screen and interface designs
  • Requirements scenarios (represented as user stories in agile methods)
  • Written business requirements
  • Requirements traceability matrix
  • Dashboards / Reports

Required Qualifications:

• Bachelor's Degree in business or relevant field or equivalent experience.
• 3+ years in business analysis or relevant experience and a strong understanding of systems analysis.
• Proficient in requirements gathering, process modeling, and documentation techniques.
• Strong analytical and problem-solving skills, with the ability to think critically about business needs.
• Excellent communication (written and verbal), and interpersonal skills.
• Experience creating detailed reports and giving presentations.
• Knowledge of project management principles/methodologies and familiarity with system development life cycle (SDLC) methodologies is desired.
• Competency in Microsoft applications, including Word, Excel, PowerPoint, Visio, and Outlook.
• Knowledge and understanding of VBA pension claims (including variations for dependents) are preferred.
• Experience with the following tools or their equivalent, preferred (e.g., Jira, Confluence, IBM Blueworks Live, PowerBI)

Clearance:

The selected candidate must be able to successfully pass a thorough Government background investigation (NACI). Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

About EM Key Solutions:

Founded in 2015, EM Key Solutions, Inc. (EMKS) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) offering a broad range of services to support Federal Government enterprises in meeting their mission requirements and business demands. Relationships are key to EMKS! We adopt a customer-centric approach and proven management processes for every project we undertake. Through sound leadership and management principles, EMKS focuses on offering its clients the solutions they need to be successful at the most competitive rates throughout the project management lifecycle.

If you are curious to learn more about EM Key Solutions, please visit our website at

EMKS is an Equal Opportunity/Affirmative Action Employer committed to hiring and retaining qualified and talented individuals. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Reasonable Accommodation Requests

EM Key Solutions is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please e-mail or call Human Resources at ([redacted]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

E-Verify

As a Federal Contractor, we are required to use to validate employees' ability to work legally in the United States.

EEO is the Law

The law requires EM Key Solutions to post a notice describing the Federal laws prohibiting job discrimination.

Pay Transparency Non-Discrimination

EM Key Solutions will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

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