UDT is a technology enabler that helps clients in major industries evaluate, architect, provide, secure, and manage technology on the go, in the rack and in the cloud. UDT provides technical, professional, cyber security and managed services.

This is a full-time hybrid contract-to-hire position, located in Miramar, FL

Business Process Improvement and Project Management Lead

The Business Process Improvement and Project Manager leads project teams, identifies appropriate resources needed, and develops schedules to ensure timely completion of projects. Manages stakeholder partnerships and mitigates risks. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on increased productivity and reduced cost. Designs, executes, and optimizes business processes to improve performance and manage operational risks. This position requires extensive collaboration with cross-functional teams to ensure project success.

Responsibilities:

• Develop and implement business process management strategies.
• Lead and manage projects from initiation to completion, ensuring they are delivered on time and within scope.
• Work closely with cross-functional teams, including marketing, IT, sales, operations, customer service, and other departments, to ensure project alignment and success.
• Facilitate communication and collaboration among team members and stakeholders to achieve project goals.
• Analyze current business processes and make recommendations for improvements.
• Monitor the effect of process changes on business performance through metrics.
• Create and maintain process documentation for reference purposes.
• Collaborate with stakeholders to identify business requirements.
• Identify and implement process improvements, including enhancing the quality of services and compliance.
• Manage change in relation to business processes.
• Resolve organizational bottlenecks and inefficiencies.
• Collaborate with teams on process improvements and new process standards.

Qualifications:

• Bachelor's degree in business administration, or a related field.
• Project Management Professional Certification (PMP).
• At least 3 years of experience in business process management and project management.

• In-depth knowledge of business process modeling, change management, and project management.
• Proficient in Microsoft Office, especially Excel, and project management software.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Experience with CRM/ERP systems and other business management software.
• Experience in Technology solutions industry
• Knowledge of Lean Six Sigma methodologies.

Educational Requirements:

• Bachelor's degree in business administration or a related field, or equivalent experience.
• Minimum of 3 years of experience in data management, inventory management, or a related role.

Join us and be part of an inclusive, energizing, and collaborative environment. UDT is an Equal Opportunity Employer who is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Employment is contingent upon successful completion of background and pre-employment drug screen. UDT is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status