At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Accenture Federal Services is looking for a Business Operations Lead to support program leadership in a variety of tasks - from facility management to human resources. You will support the program leadership team by managing resources, projects, and the facility to meet the goals of the business and clients. When required, you will assist with developing and executing management processes, providing training and education on standard project requirements and methods, facilitating project governance and reporting, and creating models to improve business decisions. Additionally, you will be responsible for ensuring that each employee has the resources they need to perform their job by managing status trackers, account requests, and hiring procedures. The ideal candidate will have a sharp business mind and proven success in managing multiple competing priorities. This person will be skilled in human resources, IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion across the program.

Responsibilities include:

• Coordinate with multiple Project Managers across multiple projects to ensure hiring plans meet project and program needs, to include tracking staffing requirements, facilitating onboarding actions, working closely with the sponsoring agency and PERSEC teams, etc.
• Monitor program distro lists and respond/facilitate responses to external stakeholders and ensure smooth communications
• Manage data collection for updating metrics to support program deliverables
• Create/ensure completion of scheduled program deliverables (i.e. MSR, bi-weekly IPRs, PMR slides, etc.)
• Maintain constant communication with managers, staff, and vendors to ensure smooth and efficient operations
• Increase the efficiency of existing processes and procedures when applicable
• Oversee LRA process and token shipment
• Report on site to perform office management and operational/security support at local facility

Here's what you need:

• 4-year degree OR no degree with four years of relevant work experience
• 4+ years of experience working in project administration/support OR operations administration/support
• 2+ years of IT experience, to include database management
• 4+ years of experience with any/all of the following: resource tracking, status reporting, metrics reporting and analysis, time reporting, deliverable tracking, procurement, issue and risk tracking, change control management, and service management reporting
• 4+ years of experience with Microsoft Excel or advanced knowledge of the application

Bonus points if:

• Experience with JIRA or other Agile tools/reporting applications
• Ability to contribute to a high-performing, motivated workgroup by applying interpersonal and collaboration skills to achieve project goals and realize value
• Ability to contribute to the creation of an environment that facilitates high performance and motivates individuals to work collaboratively as a team
• Ability to work creatively and analytically in a problem-solving environment
• Ability to direct own work and that of others
• Leads/manages small to medium work effort and/or team
• Experience with site security functions
• Strong written and oral communication
• Strong problem-solving skills

Security Clearance:

• TS Clearance with SCI eligibility, and willingness to complete a polygraph if requested

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia is:

$97,300-$196,500 USD

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.

Los Angeles County Information OnlyIf you live in or expect to work from Los Angeles County if hired for this position, please review below for important additional information.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed in the job posting, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.