Marketing Agency w/ National Expansion Plans Seeks Manager of Client Outcomes (Traffic Manager)

• If you thrive on ensuring high-quality work is delivered on time and on budget...
• If you excel at project management, resource allocation, and process efficiency...
• If your colleagues describe you as a master at keeping teams on track and on schedule...
• If you're passionate about optimizing talent utilization and making sure the right resources are in the right place at the right time...

...then this could be the perfect opportunity for you!

RedRover Sales & Marketing Strategy - an internationally award-winning B2B marketing agency recognized by the Chamber as one of the "Top 10 Companies to Watch" and by the Business Journal as a "Great Place to Work" - is seeking a Manager of Client Outcomes to help scale our agency as we embark on national expansion. This role is critical for ensuring that our marketing efforts not only achieve key client outcomes like incremental revenue and gross profit, but are also executed efficiently and on budget. Location: Memphis, TN ideal, but highly qualified remote candidates will be considered.

Position Overview

As the Manager of Client Outcomes, you will be the backbone of our project execution. Your primary focus will be traffic and resource management, ensuring that all work is completed on time, on budget, and with the highest quality. In this role, you'll take charge of managing our most valuable resource-our talent-optimizing utilization to hit benchmarks and maintain productivity across the agency. You'll also act as a critical liaison between our accounts and production teams to ensure that creative briefs are complete, strong, and actionable, assets are collected, and teams are aligned to produce results efficiently and effectively.

Key Responsibilities

• Drive the execution of marketing plans, ensuring projects are completed on time, on budget, and in alignment with client objectives.
• Serve as the agency's traffic and resource manager, overseeing the flow of work through the agency and ensuring that talent utilization benchmarks are met.
• Ensure creative briefs are clear, comprehensive, and set up teams for success.
• Collaborate with internal teams to balance workloads, anticipate resource needs, and manage capacity to avoid bottlenecks.
• Lead project management efforts, setting timelines, tracking progress, and ensuring key deliverables are met across campaigns.
• Identify opportunities for process improvements, driving innovation and efficiency in how work is delivered to our clients.
• Manage budgets and timelines to ensure financial efficiency across projects.

Required Knowledge, Skills, and Abilities

• 3+ years of experience in marketing project management, traffic management, or resource management is required, preferably in a B2B agency. Project management certification a plus.
• 1+ year of marketing agency experience is required.
• Hands-on experience with project management tools and systems is required (Wrike experience a big plus).
• Proven track record in leading cross-functional teams to deliver marketing outcomes on time and on budget.
• Strong understanding of talent utilization and capacity planning.
• Strong analytical skills with the ability to translate data into actionable insights.
• Excellent organization, follow-through, and multitasking abilities.
• Experience optimizing resources for peak efficiency.
• Advanced proficiency in Excel (e.g., pivot tables) and relevant marketing tools (e.g., Google Analytics, Google Ads).

Perks and Benefits

RedRover offers competitive compensation and an innovative benefits package, including:

• Healthcare, dental, and vision benefits
• Generous paid time off that escalates with tenure
• Vacation expense reimbursement after a period of tenure
• Pet insurance
• Daycare expense reimbursement
• Fitness benefits
• Paid maternity/paternity leave after a period of tenure
• Retirement contributions after a period of tenure
• Flexible hours
• A dog-friendly workplace

About Culture Index™

After applying, you will receive a thank-you email with a link to a short survey. Please complete this workplace preference survey, as your application will not be reviewed until it's submitted. Don't worry-it only takes 8-10 minutes!

Learn About RedRover's Culture

To learn more about our unique best-in-breed culture, click here.

RedRover is an Equal Opportunity Employer.