Clockwork is a people-centered digital agency that creates impactful solutions for our clients. We emphasize collaboration, innovation, and continuous improvement, with long-standing teams dedicated to specific clients. As a Senior Software Engineer/Delivery Lead, you will play a key role in both engineering and leadership, driving your team to deliver right-sized, high-quality software solutions.

Position Overview
In this role, you will lead the technical delivery of projects while collaborating with strategists, engineers, and designers. You will ensure that your team stays aligned with project goals and deadlines, unblocking team members when challenges arise and advocating for Agile principles, continuous improvement, and collaborative problem-solving.

Team Structure
At Clockwork, our teams are long-standing and assigned to specific clients, promoting deep client understanding and strong, ongoing collaboration. As the Delivery Lead for the team, you'll work closely with the following other team members:

• Client Strategist: Leads project planning and risk management and ensures strategic alignment across the team.
• Experience Strategist: Focuses on delivering exceptional user and buyer audience experiences.
• Software Engineers: Collaborate to develop solutions aligned with client needs.
• Change Strategist (floating): Defines strategies to enable adoption and smooth transitions.
• Product Designer (floating): Applies human-centered design to bring digital ideas to life.

Key Responsibilities

Project Leadership

• Gain a deep understanding of the project's scope, objectives, and goals.
• Collaborate with the Client Strategist to create and maintain project roadmaps and tactical plans.
• Drive the team toward meeting sprint goals, ensuring the delivery of right-sized solutions.
• Facilitate the distribution of key project knowledge for onboarding and future hand-offs.

Team Leadership

• Lead by example, embodying Clockwork's values and people-first approach.
• Promote Agile and Scrum methodologies, encouraging continuous improvement and sustainable work pace.
• Foster collaboration across disciplines and help the team resolve challenges through healthy, constructive debates.
• Unblock team members when they face challenges by identifying and escalating risks or obstacles early.
• Support team growth through mentorship and guidance.

Risk Management & Facilitation

• Proactively identify risks and remove blockers to keep the team moving forward.
• Facilitate essential delivery rituals, including sprint planning, retrospectives, and road mapping.
• Help onboard new team members and ensure smooth integration into team processes.

Client Management & Communication

• Build and maintain strong client relationships, ensuring alignment on goals and deliverables.
• Lead and facilitate productive client meetings, ensuring clear communication and follow-through.
• Keep teams focused on client outcomes while ensuring profitable and successful project delivery.

Qualifications

• 7+ years of experience in software engineering and delivery leadership.
• Expertise in leading Agile teams and applying Scrum principles in software development.
• Proven experience managing and delivering complex digital projects.
• Strong technical background with hands-on experience in modern web or mobile development.
• Significant experience building CMS-based solutions, with experience in WordPress.
• Excellent communication, facilitation, and leadership skills, with a focus on team dynamics and client relations.
• A proactive approach to risk management and problem-solving, including unblocking team members when challenges arise.

*Do you feel you may only meet some requirements in our job post? Clockwork is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about one of our open roles, but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

About Clockwork
For more than 20 years, Clockwork has delivered human-centered experiences and right-sized solutions to clients across various industries. We are a values-driven organization: we tell the truth and keep our promises; we're helpful, adaptable, curious, and fueled by challenge.

We strive to create an inclusive and respectful workplace for everyone. Diversity in identities, experiences, and perspectives leads to better solutions for our clients and those they serve. Each new hire brings a unique viewpoint that enriches our company culture. We encourage people from underrepresented communities, including people of color, women, LGBTQ individuals, and people with disabilities, to apply for this job.

Clockwork is committed to providing reasonable accommodations to ensure equal opportunities for all applicants. Please let us know if you need any accommodations during the recruitment process.

Our benefits

In addition to our award-winning company culture, we also offer great benefits like:

• A hybrid work environment - work remotely or at our iconic headquarters in Northeast Minneapolis - wherever you feel most productive
• 401k and employer matching program
• Healthcare, dental, and vision coverage
• Remote working perks:
  • Annual home office equipment budget
  • Monthly connectivity stipend
• Family-friendly policies like flexible working schedules, babies-at-work
• Professional development time and budget
• A leadership team focused on implementing a race-equity vision
• A flexible work schedule that encourages ample paid time off and a sustainable working pace
• Generous, inclusive parental leave - 12 weeks of paid parental leave for primary caregivers and up to 4 weeks of paid parental leave for secondary caregivers
• 14 paid holidays per year, including Juneteenth, Election Day, and a weeklong winter holiday break

Eligibility

• Candidates must be currently authorized to work in the United States on a full-time basis. Clockwork is not able to sponsor applicants for work visas at this time.
• Candidates must have at least 7 years of experience in software engineering and delivery leadership.
• This is a hybrid role. Candidates must live within commuting distance to the Clockwork office in Northeast Minneapolis, Minnesota.