Role: Senior Product Owner with Field Management Service experience in Telecom

Location: London, ON

Type: Hybrid

Key Responsibilities

• Collaborate with the Program Manager to align feature requests with the product roadmap.
• Engage with internal customers to analyze needs and define requirements.
• Develop and maintain a robust backlog of epics and user stories.
• Define the Minimum Viable Product (MVP) to maximize value delivery.
• Partner with the Business Analysis team to refine user stories and acceptance criteria, ensuring clarity for development teams.
• Assess and prioritize user stories, focusing on delivering maximum business value.
• Lead sprint planning sessions, set sprint goals, and oversee sprint reviews.
• Act as the voice of the team, representing stakeholders and users.
• Monitor progress, resolve product-related issues, and perform trade-off analyses to stay aligned with commitments.
• Continuously improve Agile methodologies through team collaboration and feedback.

Qualifications and Competencies

• 7+ years of experience as a Scrum Product Owner or in a similar role.
• Strong knowledge and hands-on experience with Agile methodologies (e.g., Scrum, SAFe).
• Proficiency with Agile tools (e.g., Jira, Confluence).
• Experience with database systems such as Oracle, SQL Server, MySQL , or similar.
• Certified Professional Scrum Product Owner (PSPO) or SAFe Product Owner/Product Manager (preferred). Previous experience as a Business Analyst, System Analyst, or Software Developer.
• Deep understanding of the software development lifecycle (SDLC) .
• Proficiency with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Project, Visio).
• Knowledge of the Field Services domain , tools, and processes.
• Experience in the Telecommunications industry is an advantage.
• Proven ability to collaborate with cross-functional teams to achieve common goals.
• Excellent analytical, problem-solving, and organizational skills.
• Strong verbal and written communication skills, with the ability to present to stakeholders across all levels.
• Experience in defining requirements and solutions related to operational processes.
• Exceptional time management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Bachelor’s degree in Computer Science, Software Engineering, or related field.