Crew Members are the face of the restaurant responsible for providing great and friendly guest experiences. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. You will prepare our food according to operational and quality standards and serve them with enthusiasm in a clean, fast-paced environment. You will work as part of a team to meet our guests' needs and give them a reason to come back.

Responsibilities Include:

- Prepare restaurant tables with special attention to sanitation and order

- Attend to customers upon entrance

- Present restaurant menus and help customers select food/beverages

- Take and serve orders

- Answer questions or make recommendations for complementary products

- Deal with complaints or problems with a positive attitude

- Serving customers in a timely manner

- Assisting in the training of new Crew Members

- Working within a team setting to meet sales goals during a shift

- Following the company's security and safety procedures

- Arriving for the start of their shift on time and staying until all duties are complete the restaurant's quality and customer service standards

- Moving efficiently, listening to colleagues and customers, being aware of restaurant surroundings

- Learning TOAST POS system and understanding how we operate, not being afraid to make suggestions and question current methods

- Reviewing daily sales reports

- Providing updates during weekly check in with Restaurant Manager on needs and changes

- Keeping all areas of the restaurant and your own belongings (clothing) clean and tidy

 Who You Are: 

- Dependable - reliable and consistent

- People-oriented - enjoy interacting with people and working with a diverse multi-lingual team

- Adaptable/flexible - enjoy doing work that requires frequent shifts and adjustments in direction

Skills and Qualifications:

- Proven restaurant serving or waitering experience

- Hands-on experience in cashier duties

- Attention to cleanliness and safety

- Patience and customer-oriented approach

- Excellent people skills with a friendly attitude

- Responsible and trustworthy

- High school diploma is a plus but not required