Host

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  • Zuma - New York
Job Summary
Location
New York ,NY
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
23 Dec 2024
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Job Description

Celebrating 20 years since first opening its doors in London, Zuma is sophisticated twist on the traditional Japanese Izakaya style of informal eating and drinking. Co-founded by Rainer Becker and Arjun Waney in 2002, Zuma has 15 venues globally and 9 seasonal locations.

Featuring modern Japanese cuisine that is authentic but not traditional. The menu showcases a variety of dishes from its three kitchens: the main kitchen, the sushi counter and the robata grill.

Zuma, the brainchild of award-winning co-founder and creator, Rainer Becker, brings its internationally acclaimed style of authentic and modern Japanese food to Midtown, New York. 

Zuma offers a comprehensive benefits package that reflects our commitment to taking great care of our team members. Here’s a summary of the fantastic benefits you can expect as part of the Zuma family:

  • Health Benefits:  Comprehensive Medical, Dental, and Vision insurance to ensure your well-being.
  • Paid Time Off:  Annual PTO to relax and recharge.
  • Career Growth:  Take advantage of opportunities to grow your career with Zuma at our locations globally, including in the US, Europe, the Middle East, and Asia.  
  • Global Experience:  Work alongside a team with extensive global hospitality and culinary experience, offering you invaluable learning and growth opportunities.
  • Family Meals:  Enjoy complimentary daily family meals at our restaurant.
  • Dining Discounts:  Receive a 50% discount on dining at Zuma, so you can savor our culinary delights even off the clock.
  • Referral Bonus Program:  Earn bonuses for referring talented friends and colleagues to join our team.

JOB SUMMARY:

A Receptionist provides a warm welcome ensuring a smooth transition into the dining experience. This position requires exceptional communication skills, a friendly demeanor, and the ability to manage guest flow effectively. For applicable locations, the Receptionist must also manage the coat check area.

 

ESSENTIAL JOB FUNCTIONS:

  • Welcome guests upon arrival with a friendly greeting and escort them to their designated table, ensuring a positive first impression
  • Assist in managing the waitlist and seating chart, optimizing table turnover and accommodating guest preferences in the absence of the Maitre D’ or Reception Manager
  • Provide accurate wait time estimates and manage guest expectations during peak dining hours
  • Handle phone calls and inquiries for guests with to-go orders (where applicable), special requests, and provide general information about the restaurant
  • Maintain a tidy and organized host stand area, including menus, reservation books, and guest amenities
  • Assist with various tasks as needed, including seating guests in the bar area, helping with coat check, and directing guests to restrooms
  • Regularly inspect restrooms to ensure they are clean, well-maintained, and stocked with essential supplies such as toilet paper, soap, and paper towels
  • Follow Zuma's service standards and protocols, including uniform guidelines, grooming standards, and service etiquette
  • Attend pre-shift meetings and training sessions to stay informed about menu changes, specials, and promotions, and to enhance product knowledge and service skills
  • Performs other duties and responsibilities as required or requested

 

JOB KNOWLEDGE, EXPERIENCE AND SKILLS:

  • Previous experience as a Host or similar role in a high-end restaurant, hotel, or hospitality establishment
  • Experience working with SevenRooms or other reservation systems preferred
  • Excellent communication and interpersonal skills, with the ability to engage with guests in a friendly and professional manner
  • Attention to detail and ability to multitask in a fast-paced environment, while maintaining a high level of accuracy and efficiency
  • Ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive work environment
  • Must adhere to uniform requirement
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required

 

Zuma is an equal opportunity employer.

More detail about Zuma - New York part of Azumi Restaurants, please visit
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