Network Support Specialist II

job
  • Ithaca City School District
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Job Summary
Location
New Paltz ,NY 12561
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
24 Dec 2024
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Job Description

Ulster County BOCES is seeking a skilled IT professional with proven experience installing, troubleshooting and maintaining workstations in a Windows Active Directory domain environment as well as associated peripherals (i.e printers & smart boards) to support School District IT System. Networking experience is a must! Mac knowledge or experience with VOIP is a plus. Candidate must be a team player and demonstrate excellent communication, problem solving and follow through skills, and a genuine desire to provide exceptional user support.
All Civil Service laws, rules and regulations apply. Fingerprinting required.
Civil Service Classification: Competitive. Merit and fitness competitive examination applies.
Salary commensurate with experience and training. Salary range: $65,000 - $70,000.
WORK SCHEDULE :
Full time; 12 month;
Monday-Friday
8:00 a.m. - 4:00 p.m.
SPECIFIC DUTIES :

  • Troubleshoots and supports Local/Wide Area Networks (LANs and WANs) and related projects; makes recommendations for improvements.
  • Assists in the designs of Local/Wide Area Networks (LANs and WANs) and related projects; designs smaller projects
  • Installs Local/Wide Area Networks (LANs and WANs) and related projects.
  • Provides project management in cooperation with Supervisor
  • Maintains the integrity of networks through coordination and implementation of equipment, software, troubleshooting, testing and support;
  • Provides systematic in-depth technical analysis to identify and isolate problems; refer, as necessary, and follow up on problems.
  • Work to ensure that records of maintenance, support, and telecommunications services are kept accurate and current.
  • Coordinates preventative maintenance and/or corrective programs with vendor service personnel;
  • Maintains contact with program service desk, checks e-mail and voicemail on a regular basis and responds appropriately and quickly to requests;
  • Works collaboratively with other BOCES or District technology staff.
  • Supports district and IS instructional staff to incorporate the use of technology to improve teaching and learning;
  • Keeps supervisor informed of issues and course of action to improve quality of services;
  • Keeps current on new equipment, software and technologies;
  • Works on specialized projects.
  • Assists other team members as needed.
  • Assists in coordinating activities of Network Support Specialist I
  • Provides written weekly status report to Supervisor.
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