Assistant Studio Manager Full Time • FAIRFAX, VA, 22032, Fairfax City
Be fit. Change lives. Have fun. Looking for a leader who loves driving sales, giving great customer service, and leading a team to be their very best.
Ready to know the ropes as well as you know your members' names, to step in when your manager steps out, to balance each other's strengths, to set goals and surpass them...then Orangetheory just might be looking for you
Every day will be different but, you'll be representing the Orangetheory brand as you share the science of this workout you want everyone to love as much as you do.
As ASM you will be responsible for creating a positive, high energy, respectful OTF studio environment and you are the "front line of defense" for Studio Manager. You are responsible for driving the Sales Funnel and personally delivering and coaching the studio team on critical business measures such as Intros Booked, New Joins, Upgrades, Cancels, Winbacks and Freezes. Responsible for managing all front of house aspects of OTF using the OTF model
ASM roles and responsibilities include but are not limited to:
• Begin shift by analyzing upcoming classes and tasks for the day and setting the team up to win.
• Deliver individual sales goals and manage and motivate the team to deliver their target.
• Maintain a clean and safe studio for members and team.
• Ensure that all Leads are being properly followed up on by team members to book intro class in a timely manner using the OTF communication protocol.
• Manage Declined auto-pays and follow up with expiring credit cards.
• Follow up on Missed Guests and work towards getting them back in the studio.
• Process Freezes/Terminations in a timely manner along with sending proper email communication to member.
• Ensure that all classes on shift have been reconciled properly and "pre-plan" for next day's classes.
• Attend weekly leadership meetings with SM, HC, and other ASM's.
• Act as the point of reference for any member or general issues/concerns that may arise while the Studio Manager is not present and report back to Studio Manager to discuss next steps.
• Train and educate SA's for success using the given training program implemented by your studio manager while adhering to the OTF model.
• Assist Studio Manager with studio marketing and community outreach.
• Assist Studio Manager in planning and leading monthly team meetings and Sales focused meetings.
Benefits:
• Monthly commission and bonus opportunities
• Free Orangetheory Fitness workouts at our studio
• Orangetheory Retail - Eligible for a discount on clothing
• Professional Development and Growth Opportunities
• Health Care Coverage
• PTO
Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio's hiring manager if you are selected to move forward in the interview process.
Compensation: $18.00 per hour Jobs That Make a Real Difference About Us Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours. Our Philosophy For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is tohelp people live longer, more vibrant lives . When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen.More Orangetheory, More LIFE. Diversity, Equity and Inclusion Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.