Job Description:

The Information Security Systems Administrator will be responsible for handling access request

calls, providing technical support to office and retail store staff, and ensuring the security and

efficiency of our systems. This role requires a general understanding in Active Directory,

information security principles, and the ability to effectively manage priorities in a fast-paced

environment.

Key Responsibilities:

? Support for Office Users and Stores: Provide prompt and professional email and

phone support to office and retail store users, ensuring seamless resolution of various

technical issues.

? Access Management: Manage and maintain user access permissions through Active

Directory, ensuring compliance with company policies and best practices.

? Phishing Email Review: Review and analyze potential phishing emails using KnowBe4

tools to enhance organizational security. Educate staff on identifying and reporting

phishing attempts to mitigate risks.

? Patch Management: Using PDQ to schedule, test, and deploy patches to ensure

systems remain secure and up to date

? System Administration: Perform routine system maintenance, troubleshoot technical

issues, and ensure the smooth operation of IT infrastructure.

? Scripting: Develop and maintain PowerShell or Python scripts to automate routine tasks

? Alert Monitoring - Respond to alerts on SEM and emails to ensure business continuity

? Incident Responding - Respond promptly to security incidents and collaborate with the

team to resolve issues.

? Audit Preparation: Collaborate in maintaining documentation and system standards to

support audit readiness and compliance efforts.

Qualifications:

? Being a self-starter with the drive to learn

? Familiarity with working in an environment subject to regular audits.

? Basic understanding of scripting languages such as PowerShell or Python.

? Strong troubleshooting and problem-solving skills with minimal guidance

? Familiarity with InfoSec principles, phishing detection, and best practices for mitigating

cybersecurity risks.

? Knowledge of Network / DNS is a plus.

What We Offer:

? Competitive salary and benefits package.

? A role at the heart of our transition to a publicly-traded company and our future growth.

? Opportunities for professional development and career advancement.

? A dynamic, collaborative work environment committed to innovation and excellence.