REQUIRED SKILLS & EXPERIENCE

Excellent communications skills and must be a strong team player

Ability to work under pressure in a team environment and manage multiple competing priorities and projects at any time

Ability to effectively establish and maintain relationships as well as influence others to drive required outcomes

Strategic thinking to identify long term solutions to process issues Self-motivated and strong leadership ability.

Candidate must manage own time against deadlines and know when to escalate

Analytical and intellectually curious with problem solving skills

PLUS

Good understanding of client reference data and the importance it plays within the day-to-day functions to the business and overall firm

Previous experience within an Operations role, ideally with a focus on data.

Job Description

Responsible for day-to-day analysis, research and resolution of complex and varied business partner requests. Heavy data quality centric reviews in addition to analytical cross referencing of vendor and government sources to validate legal details of clients. Candidate must be adept at dealing with large scale data, understand data-based processes and controls, and have strong ability to work with others across the immediate team and broader organization. Required to adapt easily in a dynamic environment where process and procedures constantly evolve across all lines of business covered including the ones belonging to operations. Must be able to work well under pressure and have the ability to multi-task and be able to manage queues accordingly. Will need to be able to navigate easily across multiple platforms referencing and retrieving necessary data for daily functions and resolutions. Responsibilities: Perform data analysis and execution of controls to ensure integrity of the Firm's core client data platforms. Proactive review and monitoring of processes and controls to identify opportunities to drive continuous improvements, including strategic planning of team's priorities to deliver best in class processes. Work in partnership with other operational support team to resolve inter-platform issues or concerns Adhere to established SLAs and procedures for BAU activities Engagement in governance routines with business partners and stakeholders