MUST be Bilingual in English/Spanish!!!!

About the company:

They have more than 7,000 clients in 11 countries, more than 75,000 employees, and more than 80 services in the market.

Their reputation for providing cost-effective and efficient quality services is recognized within the aviation industry. We are currently servicing most of the major airlines at the country’s major airports. We offer services in all areas of the ramp, cabin cleaning, janitorial, security, passenger, and baggage handling operations.

Job Summary

To this extent, The Training and Quality Manager will maintain and support regulatory requirements according to airport authorities and airline training manuals.

Key Responsibilities and Duties

• Works closely with the operation to successfully implement and deploy customer and internal quality objectives effectively and efficiently per client service to the aircraft: Ex Cabin Cleaning, Security, or Baggage Handling
• Responsible for ensuring all training syllabus are accurate, up-to-date, and reviewed Quarterly
• Plans, promotes and organizes training activities related to quality systems and continuous improvement.
• Participates in safety debriefs to determine areas of deficiency. Keep abreast of current Quality Assurance & Training industry trends, new legislative impacts, and customer requirements.
• Develops and maintains an organizational structure staffed with qualified personnel for the performance of Quality and Training activities.
• Assess training effectiveness through evaluation and adjust training methods, delivery, and aids by effectiveness measures.
• Collect and analyze statistical quality data for areas of improvement across the department

Key Qualifications

• Bachelor’s Degree from a four-year college or university or an equivalent combination of formal education, on-the-job training, and/or work experience.
• Working knowledge of LMS (Learning Management System)
• Advance in Microsoft Office Suite skills (PowerPoint, Word, and Excel)
• ADDED plus if you have ISAGO