We are seeking a highly skilled and organized Service Coordinator to join our Technical Service department on a long-term contract basis, with the potential for a temp-to-hire opportunity. This role involves managing critical scheduling and administrative tasks to support our customers and ensure smooth operations.

Job Title: Service Coordinator

Location: Carrollton, TX

Pay: $23.00-$25.00/hr (BOE)

Schedule: Mon - Fri 8:00am - 5:00pm

Mon - Friday (onsite)

Job Description:

• Preventative Maintenance Scheduling: Coordinate and schedule preventative maintenance services for major customers, ensuring timely and efficient execution.

• Warranty Processing: Manage extended warranty claims, processing them accurately and within deadlines.

• Customer Install Coordination: Schedule customer installations using the company's internal online tools, ensuring alignment with client needs and technician availability.

• Customer Support: Plan, prioritize, and respond promptly to customer requests and service needs.

Requirements:

• 5–7 years of experience in advanced business administrative functions, preferably in a technical or service-oriented environment.

• Proficiency in Microsoft Office Suite, with a strong emphasis on Microsoft Excel.

• Exceptional multitasking and organizational skills, with the ability to manage multiple priorities simultaneously.

• Excellent communication and interpersonal skills to interact with internal teams and external customers effectively.

• Ability to adapt quickly to changing schedules and customer demands.

Application Process Includes:

• In Person Interview

• Clerical Assessments

• Drug testing

• Background check