Support Technician

job
  • PLIANT Management Services, LLC
Job Summary
Location
Dulles ,VA
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
24 Dec 2024
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Job Description
PLIANT Management Services needs the PERFECT person to provide customer-focused IT support, resolving issues related to enterprise hardware, software, and networks. They need excellent problem-solving, communication, technical troubleshooting, and interpersonal skills, with strong understanding of the IT systems. Cloud environment experience is a "nice-to-have."
The perfect candidate is predicated on Tier II diagnostic experience and judgment, as well as using pre-established workflow procedures and instructions to troubleshoot and resolve technical problems. Additionally, ability to document, track, monitor, and work incident tickets and service requests in a timely resolution.
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