POSITION SUMMARY:
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To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: Being committed to the Health First I CARE Values: Integrity, Compassion, Accountability, Respect and Excellence; Being engaged and contributing to a positive and productive work environment; Producing quality images; Following all HF, hospital and departmental protocols in a professional, memorable and timely manner; Mentoring the technical development of co-workers and students within a team concept.
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PRIMARY ACCOUNTABILITIES:
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n- Maintain a safe environment for patients/customers, team members and yourself.
n- Ensure the correct procedure is performed on the correct patient by verifying two forms of patient identification on “Every Patient / Every Time”.
n- Perform “time out” process prior to starting any invasive procedure.
n- Adhere to ALARA principles of radiation safety.
n- Knowledge regarding location of emergency equipment/supplies and how to use such equipment/supplies.
n- Familiar with the Health First Emergency Kardex and responsibilities in relation to specified emergent codes.
n- Responsible for hurricane preparedness and your duties as a Health First associate.
n- Follow Infection Control policies and procedures; practice aseptic and sterile techniques.
n- Effectively document and communicate pertinent and required information.
n- Report malfunctioning equipment to the appropriate department, fellow associate and management in a timely manner.
n- Accurately complete all required documentation/forms – written/electronic (ex: patient history, pregnancy, IV contrast, procedural consent, MAR, safety portal, medication reconciliation, PACS.
n- Review exam orders from medical charts and/or prescriptions prior to performing an exam.
n- Obtain pertinent patient history from the requisition, the patient, the medical chart or other sources.
n- Perform procedure protocols, produce images consistent with image quality standards and follow all Federal, State and Regional healthcare regulations and adhere to Joint Commission/ACR standards.
n- Properly position patients and uses appropriate technique.
n- Assure that exam rooms are clean, neat, stocked and disinfected; and that equipment is clean, disinfected and ready for the next patient encounter.
n- Follow proper image retrieval and file processes.
n- Participate in quality initiatives and offer suggestions for departmental improvements including departmental protocols, policies, and procedures.
n- Accept additional responsibilities to assist with reaching departmental goals/initiatives.
n- Attend staff meetings/in-services as required. Reads and signs off on all staff meeting minutes as required.
n- Properly identifies, prepares and/or administers medications that are within the technologist’s scope of practice as prescribed by a licensed independent practitioner.
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Customer Experience:
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n- Communicate effectively with customers (patients, LIP, other Health First associates, the public, etc.) using excellent customer relation skills at all times.n
n- Provide appropriate pre and post procedure education to each patient.
n- Respond appropriately to patient/family concerns or complaints.
n- Demonstrate sensitivity to patient privacy and dignity.
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n n- Practices the “I-CARE PROMISE” n
n- I - I will Introduce myself and my role.
n- C - I will Clarify what I will be doing.
n- A - I will Ask if there are any questions.
n- R - I will Respond with information and concern.
n- E - I will go the Extra mile.
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Stewardship:
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n- Utilize supplies/equipment with care in a safe, proficient and cost effective manner.
n- Ensure computer data is appropriately entered for each procedure, – charged completely and appropriately for all procedure(s) performed and supplies used.
n- Demonstrate effective time management skills
n- Complete jobs/tasks in a timely and concise manner.
n- Willingly assist in other areas of the department and hospital or act as a Health First representative when needed to do so.
n- Utilize Kronos time clock system properly; report to work area on time and follow break and lunch policies.
n- Maintain flexibility, adapt to changes in workflow processes and the needs of the Health First organization based upon fluctuations in patient volume.
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