DescriptionnnPosition Summary:nnSafely, efficiently, and courteously delivers petroleum products to residential and commercial customers. The Delivery Driver position reports to the Delivery Driver Manager and is responsible for delivering petroleum products to residential and commercial customers. The responsibilities of this position will be carried out with particular attention to maintaining customer property and representing Dead River Company in accordance with the Dead River Company pledges and guarantees and co-worker guarantees.nnEssential Functions:nnPerforms a safety check of the delivery vehicle on a daily basis reporting any items needing repair.nnSafely and productively reviews daily manifest, loads truck, and makes deliveries according to federal and state regulations and company policy.nnFollows all established delivery standards with emphasis on customer service, efficiency and productivity.nnAttends and takes an active role in delivery driver meetings (huddles).nnEffectively communicates with Delivery Center dispatchers and routing specialists. Proactively reports any customer concerns encountered or other problems encountered.nnMaintains a neat personal appearance including a clean uniform.nnAttains a thorough understanding and becomes a proficient user of the Raven handheld device.nnPromotes good customer relations by professionally interacting with all customers and by respecting customer property.nnIn accordance with Dead River Company pledges and guarantees, maintains a clean and organized truck stocked with appropriate tools and safety equipment. Takes responsibility for adhering to truck safety standards.nnParticipates in night and weekend on-call schedule.nnPrimes furnaces for customers who are out of oil or performs leak test and lights pilot for customers who are out of propane.nnEmbraces growth opportunities that involve cross-training or supporting other departments as needed.nnOther Tasks:nnPerforms other work-related duties as assigned.nnContacts:nnDrivers frequently deal with customers and other employees (dispatchers, service technicians, other drivers, and office personnel). These interactions will be timely to allow for appropriate follow through. Drivers will show empathy where appropriate. Customer comments and concerns will be directed to relevant parties to permit timely follow through from relevant parties.nnEducation:nnA high school diploma or equivalent is preferred.nnExperience:nnDelivery drivers must be at least 21 years of age. At least one year of previous truck driving experience is preferred.nnCertification and Testing:nnClass B Commercial Drivers License with hazardous materials endorsement is required.nnCETP training and certification is required to deliver propane.nnApprentice oil burner license is required for oil delivery drivers who prime furnaces.nnAll delivery drivers must be able to pass a D.O.T. physical.nnAll delivery drivers are subject to pre-employment and random drug testing.nnEquipment Used:nnDelivery vehicle and hose/nozzle, loading rack, priming equipment, wrenches, safety equipment (glasses, gloves, hard hat, shovel, speedy dry), and chock blocks.nnDecisions Made:nnThe driver makes decisions regarding route planning and whether to make a delivery based on safety issues and weather concerns. Other decisions are made with input from appropriate office or dispatch personnel. Drivers are also expected to decide on the appropriate administrative, service or delivery personnel to direct customer concerns encountered in the field.nnSafety Considerations:nnSafety considerations relate to safe operation of the delivery truck and the safe transfer of petroleum products from the delivery vehicle to the customer’s tank. Any accidents, spills, overfills, or wrong deliveries are immediately reported to the employee’s supervisor.nnOther Attributes Required:nnThis position requires dependability, commitment to exceptional customer service, ability to work independently, the desire to work as part of a team and a thorough understanding of the Dead River Company brand promise guarantees and pledges.nnWork Environment:nnAbout 50% of the time is spent working outside making deliveries in all weather conditions. Temperatures can vary from below zero to above 90 degrees, depending on the time of year. Since the job involves the delivery of liquid petroleum products there is exposure to fumes from these products. There is exposure to moderate truck and pump noise and vibration while driving.nnPhysical Requirements Analysis:nnThe position requires frequent standing, walking, and sitting.nnThere is occasional stooping, kneeling, crouching, crawling, climbing.nnThere is frequent use of the hands/arms to reach, feel, handle, or pull.nnThere is frequent communication involving both talking and listening.nnWeight or Force Moved:nnDrivers must be able to pull a delivery hose (a weight of up to 75 lbs. - up to 150 feet an average of 30 times daily). Occasionally the employee is asked to help move heavier objects weighing in excess of 75 lbs.nnQualificationsnnLicenses & CertificationsnnPreferrednnCDL B Commercial Driver