Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.nnOur Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.nnPosition SummarynnThe Delivery Driver Lead is responsible for the quality and efficiency of the delivery drivers and their operations.nnIn this high impact role, you will serve as a liaison between long term care facilities and delivery staff. You will train all transport personnel.nnIn this role you will:nnCoordinate work schedules and delivery routesnnMonitor work flow to analyze patterns and trendsnnReview and set standards for staffnnIf needed; Provide timely and accurate delivery of medication, equipment, products and/or supplies into long term care facilities or patient’s homesnnConduct routine staff meetingsnnKey Responsibilities:nnTrain all transportation personnelnnCoordinate work schedule and delivery routesnnMonitor work flow, analyze patterns and trendsnnConduct routine staff meetingsnnRespect the privacy, confidentiality, and security of patient information and propertynnAccess only the minimum amount of patient protected health information needed to perform yournnCoordinate all special deliveries with the operations supervisor on dutynnMaintain vehicles in good and safe condition to comply with DOT, OSHA, state and federal regulations, and Omnicare policies and proceduresnnFollow all applicable government regulations including HIPAAnnDisplay behavior which exemplifies employee code of conduct guidelinesnnOther duties as assigned; Job duties may vary by locationnnEnsure shipments are accurate and deliveries are timely.nnPerform physical inventories.nnSort all baskets from V2 according to facility units, location, and delivery timesnnScans all medication pending for deliverynnPrepares manifests and ancillary paperwork to correspond to appropriate nursing facility.nnRetrieve medication totes from PVII pharmacists that are to be scanned for delivery (STATs included)nnCheck bins before delivery departure for missed medsnnDuring down times assist pharmacy floor for additional support.nnScans manifests into system for confirmation of delivery.nnFollow all applicable government regulations including HIPAA.nnTake important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times.nnMaintain and full compliance with all Federal, State and Local laws and regulationsnnMaintain highest professional and ethical standardsnnRequired QualificationsnnDriver’s license in good standing and a clean driving recordnnMust maintain a valid driver's licensennAbility to use routing software (if applicable)nnAbility to drive a standard transmission IF necessarynnVerifiable High School Diploma or GED is requirednnThe ability to concentrate on a task over a period without being distractednnUse and understand verbal and written communication to interact with customers and colleaguesnnActively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate timesnnThe ability to use math to solve a problem, such as calculating day’s supply of a prescriptionnnIs able to judge when something is wrong or is likely to go wrong; recognizing there is a problemnnChoosing the best course of action when faced with a complex situation with several available optionsnnCustomer service orientationnnPreferred QualificationsnnEducationnnPay RangennThe typical pay range for this role is:nn$18.50 - $38.82nnThis pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.nnIn addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.nnFor more detailed information on available benefits, please visit Benefits | CVS Health ( anticipate the application window for this opening will close on: 03/09/2025nnQualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.nnCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.nnWe are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.