HR Works' HR Administration Services team is currently recruiting for Benefits, Leave, and Payroll Coordinator to work based out of our Fairport, NY location. Full-time and offers a hybrid work model. Compensation range: $23.00-$28.00 The Benefits, Leave and Payroll Coordinator is a hybrid position providing support to both the Outsourced Benefits and Leave Administration (OBLA) and Technology Services departments. This position is responsible for providing benefits and leave administration services for designated clients, in partnership with the assigned Benefits and Leave Administrator. This includes responding to incoming client employee inquiries regarding benefits and leave, such as disability, FMLA, paid family leave, COBRA, benefits eligibility, claim status, etc. Duties involve answering general employee questions through phone or email and independently completing benefits and leave administration paperwork, such as generating and sending leave packages, completing employer paperwork, following up on claim status, etc. Additionally, this position will support the Payroll Services division with day-to-day client management and processing payroll for multiple clients ensuring data accuracy, timely delivery, and compliance with federal and state laws. ESSENTIAL FUNCTIONS Benefits and Leave Administration Services Responds to employee calls and email inquiries promptly, courteously, and professionally. Provides guidance to employees on enrollment/leave process, related paperwork completion and claim status. Initiates new cases on behalf of employee/client into leave and benefits administration system and prepares required paperwork for employee. Documents all communication and case notes into AbsenceSoft and/or Salesforce. Consults with assigned administrator for complex situations and or resolution of client issues, as needed. Payroll Administration Services Processes payroll for assigned clients, accurately and timely. Provides first level phone and email support to clients processing payroll including technical support and best practices. Responds to client questions regarding login, maintaining day to day data changes, and making corrections. EDUCATION & EXPERIENCE Minimum 2 - 4 years benefits and/or leave administration experience, including working knowledge of ADP's HRIS system required. Additional HRIS experience (Paychex, Paylocity, Paycom, Ceridian, UKG) helpful. Job Description Why consider HR Works, Inc. as your next employer? Best Company to Work in New York State - Our 14th Consecutive Year on the List! Recipient of Rochester Business Ethics Award Rochester Top 100 and INC 5000 A certified Great Place to Work HR Works, Inc. is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HR Works, Inc. will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.