DescriptionnnBecome part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.nnPosition Description:nnServes in a cross-functional role that aids in the design, build, and maintenance of scheduling patterns and templates in Epic for all clinics and ancillaries across the healthcare system. This role collaborates with key members of operations and management to support visit type creation that works in conjunction with key scheduling components such as rules, blocks, pools, and otherdata elementsrequired to schedule appointments. Functions as the primary liaison with the Information Services Department for dictionary support, table entries, training, drafting, maintenance, and enforcement of policies and procedures relative to registration and scheduling so as to maintain system standards promoting patient access. The Business Applications Analyst will also be responsible for the recruitment and retention of Business Application Analysts and Specialists.nnResponsibilities:nnEpic Scheduling Build and Supportnn•Works closely with other Epic Core teams and Operations to build key components necessary for Cadence schedulingnn•Ensures new departments joining the UNC system are built to comply with standards included in the Template Tool Policynn•Resolves Service Now Incidents and Tasks related to scheduling and template buildnn•Provides end user support for all UNC owned and managed clinics along with Community ConnectsnnTemplate Optimizationnn•Establishes and provides oversight to the application of enterprise-wide standards and guidelines as well as ensure effective maintenance of scheduling guidelines.nn•Offers guidance on best practices and opportunities for optimal capacity according to guidelines and standards.nn•Ensure that templates are adapted to meet the needs of patients and operations as indicated by access data, patient satisfaction, and operational feedbacknn•Works collaboratively with clinic operations, scheduling services, call centers, revenue management and ISD to ensure effective template design.nnOther InformationnnOther information:nnEducation Requirements:nn? Bachelor's degree in Business Administration, Information System Management, Math/Science or related field (or equivalent combination of education, training and experience).nnLicensure/Certification Requirements:nn? No licensure or certification required.nnProfessional Experience Requirements:nn? If a Bachelor's degree: Three (3) years of progressively responsible experience working with information systems.nn? If an Associate's degree: Seven (7) years of progressively responsible experience working with information systems.nn? If a High School diploma or GED: Eleven (11) years of progressively responsible experience working with information systems.nnKnowledge/Skills/and Abilities Requirements:nnJob DetailsnnLegal Employer: NCHEALTHnnEntity: Shared ServicesnnOrganization Unit: Care Access - SupportnnWork Type: Full TimennStandard Hours Per Week: 40.00nnSalary Range: $34.65 - $49.81 per hour (Hiring Range)nnPay offers are determined by experience and internal equitynnWork Assignment Type: RemotennWork Schedule: Day JobnnLocation of Job: US:NC:MorrisvillennExempt From Overtime: Exempt: YesnnThis position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.nnQualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.nnUNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.nnQualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.