DescriptionnnBecome part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.nnSummary:nnAs an Epic Inpatient Sr. Application Analyst, you will serve as the primary support contact for specific Epic Inpatient applications, playing a crucial role in the organization's operational health and project success. Reporting to the IT Manager and through extensive collaboration with all Epic application teams, and various stakeholders in multiple clinical departments, you will have a crucial role in the transition to Epic. This position involves a mix of operational experience, project management, and organizational skills, ensuring that project teams remain focused, and that the Epic system aligns with the organization's business needs and supports the delivery of high-quality patient care.nnEpic certification in Inpatient Clinical Documentation or Inpatient Procedure Orders is required. ASAP, Stork, Clinical Case Management, Behavioral Health, Inpatient Rehab, Wound, or Bugsy certification is a plus.nnResponsibilities:nnThe HCS Epic Inpatient Sr. Application Analyst focuses on people through:nnSupporting essential clinical operations in an inpatient setting, with expertise in clinical documentation, Ordering, Clinical Case Management, Women’s Health, Wound care, Behavioral Health, Emergency Department, or Infection control systems.nnProviding mentorship and sharing experience and expertise with customers and colleagues, demonstrating critical and systems thinkingnnProviding a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients' experiences. Primary responsibilities include collaborating with clinicians and end users of the system to design, build, test, train, implement, evaluate, and maintain Epic and other associated systems.nnThe HCS Epic Inpatient Sr. Application Analyst focuses on Quality & Value by:nnDemonstrates proficiency or advanced functional knowledge of Epic, applicable third-party solutions, and the Microsoft suite of products.nnDevelops and maintains collaborative relationships with all stakeholders; meets with customers and sponsors to capture business & technical requirements.nnDemonstrates knowledge of processes within the facility department; assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the implementation of new solutions or functionality.nnDesigns, builds, and configures within assigned Epic system modules and any supporting third- party applications; develops and maintains system process documentation and outlines process steps using appropriate tools; identifies and implements requested changes to the system.nnDesigns and develops test scripts and materials for end-to-end workflow testing; Performs unit, system, and integration testing per standards, including negative and regression testing; documents outcomes.nnRemains current on industry trends and vendor/application/system updates. Ensures that all software modifications/upgrades are working according to Epic specifications.nnFollows departmental standards for software configuration control, quality assurance, and version releases; Provides documentation on system upgrades and new releases of Epic applications; provides training if required.nnTroubleshoots issues or system deficiencies and initiates escalation procedures with minimal supervision as required. Provides recommendations for resolution of the problems found.nnParticipates in or leads multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies. Communicates project status of deliverables, shared issues, end-user concerns, and upcoming milestones.nnProvides guidance and acts as a resource for other analysts and consultants.nnActively participates in project, team, departmental, and other meetings as required. Reports status updates, accomplishments, tasks, and any barriers to the manager.nnParticipates in the on-call responsibilities in support of a 24hrs/7days production systems environment; acts as the primary support contact for the application's end-users.nnCollaborating with Leadership in efforts to support clinical transformation via continuously improving integration, especially across ISD teams, project teams, and all sources of patient data.nnProviding feedback directly to team membersnnUnderstanding and incorporating the organization’s mission, vision, and values in behaviors, practices, and decisionsnnEmbracing and leading change related to applications, clinical technologies, and their implementation across the enterprisennDemonstrating support for diversity, inclusion, and culturally expansive effortsnnPortfolio Liaison responsibilities:nnEpic: 9 modulesnnNon-Epic: 3 applicationsnnOther InformationnnEducation Requirements:nn? Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).nnLicensure/Certification Requirements:nn? Epic certification in Inpatient Clinical Documentation or Inpatient Procedure Orders is required.nnProfessional Experience Requirements:nn? If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience.nn? If an Associate's degree: Six (6) years of IT systems and/or related operational experience.nn? If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience.nnKnowledge/Skills/and Abilities Requirements:nn? Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.nnJob DetailsnnLegal Employer: NCHEALTHnnEntity: Shared ServicesnnOrganization Unit: ISD Clinical SystemsnnWork Type: Full TimennStandard Hours Per Week: 40.00nnSalary Range: $40.04 - $57.56 per hour (Hiring Range)nnPay offers are determined by experience and internal equitynnWork Assignment Type: RemotennWork Schedule: Day JobnnLocation of Job: US:NC:MorrisvillennExempt From Overtime: Exempt: YesnnThis position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.nnQualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.nnUNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.nnQualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.