Job Title: Part Time Office Coordinator

Location: Glendale, CO

Compensation: $25/hour, part-time (guaranteed 10 hours per week, up to 30 hours per week)

This role requires a panel 5-drug test, including THC.

Position Overview:

We are seeking a dedicated and professional Part Time Office Coordinator to manage office operations, provide exceptional customer service, and maintain a positive and efficient environment for both claimants and medical providers. This is a dynamic role that involves welcoming claimants for medical appointments, ensuring providers have the necessary materials, and overseeing office cleanliness and organization.

Key Responsibilities:

• Greet claimants as they arrive for their appointments with medical examiners, ensuring a smooth check-in process.
• Confirm that all required intake paperwork is completed by claimants.
• Scan and upload claimant IDs into the system.
• Provide support to medical providers, ensuring they have all necessary materials for the appointments.
• Scan and upload audio files following appointments.
• Maintain a clean and organized office, preparing the space for the next appointment.
• Regularly review and update provider records to ensure they are current and organized.
• Mail out weekly documents to the California office.
• Handle any negative customer interactions with professionalism and tact.
• Regularly review doctor files to determine what records are pending and what can be shredded.

Required Qualifications:

• Prior experience in a customer-facing role, such as customer service or high-end retail, is highly desirable.
• Comfortable working with technology, able to troubleshoot when necessary.
• Strong ability to handle stressful situations and maintain professionalism at all times.
• Must be self-sufficient, with a strong work ethic and the ability to manage tasks independently.
• Able to work independently, often without supervision, and remain organized under pressure.
• Comfortable working alone for 90% of the time and managing interactions with clients tactfully and professionally.

Preferred Qualifications:

• Prior experience in a medical, administrative, or office coordination role is a plus.

Schedule:

• This is a part-time, in-office role with flexible hours based on scheduled appointments.
• Hours will vary from 10-30 hours per week, typically ranging from 4-6 hours per day. The schedule is provided two weeks in advance.

AimHire is an equal opportunity employer.