Senior Salesforce Business Analyst

job
  • NICE Systems, Inc.
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Job Summary
Location
Hoboken ,NJ
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
25 Dec 2024
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Job Description

At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.nSo, what's the role all about?nNICE is looking to expand the Sales Enablement department in our regional headquarters in Hoboken, NJ. This position will drive Salesforce initiatives and projects that have a high impact on the company's strategy.nA successful candidate will build a strong relationship with BizOps & Sales and manage their responsibilities with timeliness, accuracy, and diplomacy.nWe are looking for someone who is self-driven, can quickly master this role, and is excited to continue learning, take on new initiatives, and be a driving force in ongoing projects.nHow will you make an impact?nLead projects related to Salesforce, which includes process improvements, change requests, and Go-To-Market initiatives.nWork with business units to define and document project scope, requirements, timelines, and expectations and to report potential conflicts to management for evaluation.nDevelop, manage, and maintain the detailed project schedule throughout the project life cycle, assuming complete ownership of all aspects of the project deliverynIdentify project priority conflicts and report any issues affecting overall project delivery.nWork as a key interface point for business stakeholders, project submitters, and the development team to identify, discuss, and resolve any issues related to functional system delivery.nCommunicate and lead meetings to provide project status to stake holders and executives.nProvide timely support to Salesforce users and become the SME for Salesforce process and procedures.nSupporting ad hoc projects and report requests as needednHave you got what it takes?n5 years as a Salesforce Administrator or advanced Salesforce usern5 years of experience in managing projects related to Salesforce.nCPQ experience is a plus.nUnderstand complex Salesforce environment.nExcellent customer service and people skillsnExcellent problem-solving skills.nAbility to meet deadlines.nSelf-starter, takes initiative, and can work without supervision.nEffectively communicate with interpersonal skillsnSalesforce Admin certification or similar experiencenExperience working with Agile methodologies.nDetail-oriented, strong business acumen, deadline-focused.nProactive mentality on process improvements and issue resolutionsnWhat's in it for you?nJoin an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to raise the bar constantly, you may be our next NICEr!nEnjoy NICE-FLEX!nAt NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.nRequisition ID: 5505Reporting into: Director, Sales EnablementnRole Type: Individual ContributornAbout NICEnNICELtd. (NASDAQ: NICE)software products are used by 25,000 global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3 billion financial transactions.nKnown as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30 countries.nNICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.nEqual Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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