Laundry Associate

job
  • CRC Management Co LLC
Job Summary
Location
Fitchburg ,MA 01420
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
25 Dec 2024
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Job Description
Laundry Associate
As a Retail Sales Laundromat Associate you will help customers as needed with washers, dryers, card machines, retail sales and washer/dryer issues. General customer service, answering phones and laundry drop off.
Help to maintain cleanliness of the store, machines, custom satisfaction and wash/dry/fold customer laundry.
Come join a growing company with great people!
* No experience necessary - PAID training
* Year-round positions
* Part-time and Full-time positions available
* Compensation is based on experience
* Opportunity for growth
Essential Job Functions:
  • Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise
  • Responsible for accurately utilizing the cash register or point of retail sale computer
  • Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items
  • Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low
  • Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift
  • Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.
  • Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform
  • Follows all safe practices to prevent accidents and injuries to customers and employees
  • Understands responsibilities for emergency situations such as fires, floods and severe weather
  • Maintains a safe environment inside and outside of the store
  • Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required
Job Requirements:
  • Must be able to stand for up to 8+ hours at a time for a shift
  • Must be able to lift 35 pounds
  • Must be able to communicate with all customers and associates in a professional manner
  • Must be able to work well with others and remain calm in stressful situations
  • Previous experience in customer service or retail is preferred
  • Ability to resolve customer issues/complaints in a fashionable and timely manner
  • Ability to perform assigned tasks by management
  • Ability to work a flexible schedule
WHAT WE OFFER:
  • Benefits for full-time employees
  • Bonus Program
  • Company Uniforms Provide
  • Competitive Wage
  • Employee Discount Program
  • Flexible schedules for full-time and part-time employment
  • Fun, Energetic Work Environment
  • Holiday Pay
  • Promotions
  • Referral Program
  • Retention Program
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