Description
Are you a people person with a passion for providing exceptional service? Holiday Inn - College Drive, Baton Rouge is looking for a Guest Services Representative to join our team in beautiful Baton Rouge, LA. As part of our welcoming team, you'll be the face of our hotel, ensuring guests have a memorable stay from check-in to check-out. With a competitive hourly salary of $14 - $16, you'll have the opportunity to showcase your customer service skills in a fast-paced environment. Join us in creating a warm and inviting atmosphere where every guest feels valued and cared for. Apply now and be part of our hospitality family at Holiday Inn - College Drive, Baton Rouge.
Responsibilities
•Greet and welcome guests upon arrival with a friendly and professional demeanor
•Assist guests with check-in and check-out procedures efficiently and accurately
•Respond to guest inquiries and provide information about hotel facilities and services
•Handle guest requests and complaints promptly and in accordance with hotel policies
•Maintain a clean and organized lobby area to enhance the overall guest experience
Qualifications
•Excellent verbal communication skills
•Computer skills
•Problem-solving skills
•Active listening skills
•Personal accountability skills