Primary Requirements/Skills

• 4+ years of relevant experience working in Information Technology supporting

and troubleshooting Computers, Printers, Server(s), and other Network issues

in a corporate network environment.

• Solid understanding of TCP/IP networking, VPN, DHCP, AD, DNS,

WINS, and FTP

• Excellent verbal and written communication skills and attention to detail.

• Must possess good time management, organization, and multi-tasking skills.

• Solid analytical and problem-solving skills.

Day to day:

The Technical Support Associate is responsible for providing desktop support and service restoration for daily operations and project efforts in a complex, distributed computing environment. Performs a broad range of IT support service: PC, MAC, software, hardware, and basic network support. Collaborates with team members and customers and contributes to the efforts to develop, implement, and continuously improve systems.

Pay Rate: $23-$27/hr