About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.

We enable #HumanFirstDIGITAL

Job Summary: The Lead AI Ops role is responsible for leading the design and implementation of productionized Artificial Intelligence (AI) solutions to solve business problems. You will work closely with our data science teams and other stakeholders to enable the integration of AI/ML models into business processes. These solutions will be scalable, resilient, and secure.

• This position is responsible for assisting businesses in implementing technology solutions in a cost-effective manner by determining the requirements of a project or program and communicating them clearly to all stakeholders.
• Business analysts may be assigned by project, line of business or technology platform and are expected to participate in every stage of the development lifecycle, from analysis and design through testing, release and maintenance while adhering to current System Development Methodology (SDM) processes.
• Business analysts work closely with various customers including their immediate project teams, business unit representatives and other technical staff members, often facilitating and coordinating the communication among all parties.

Skills:

• Work on medium to complex business projects and will be responsible for providing advice technical and counsel to their customers on solution design and implementation.
• Identify and communicate with key stakeholders.
• Analyze business and industry data using data analytics tools.
• Propose solutions for process improvement.
• Facilitate communication between different groups.

Knowledge and Abilities:

• Requirements gathering and analysis / break down of large requests into user stories and/or component parts • System to system integration design based on requirements.
• Understand functionalities of both systems.
• Document data flow and functional scenarios between systems. • Agile or agile-variant software development methodologies
• Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans
• Proven strength in interpreting customer business needs and translating them into application and operational requirements.
• Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling.
• Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc.
• Strong experience building, writing and executing test cases (using technologies such as Azure, Tosca is a plus)
• Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
• Excellent analytical and problem-solving skills.

Our Commitment to Diversity & Inclusion:

Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)

Our Perks and Benefits:

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.

We also offer:

o Health Insurance with Dental & Vision

o 401K Plan

o Life Insurance, STD & LTD

o Paid Vacations & Holidays

o Paid Parental Leave

o FSA Dependent & Limited Purpose care