Insight Global is seeking a candidate a customer service role out of Las Vegas. This candidate must demonstrate the ability to work independently with the utmost of professionalism, integrity, and dependability. S/he will be confident and organized and will know when and how to reach out for assistance. They must have a bias for action and is strongly self-motivated not only to take great care of our customers, but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns. Finally, this candidate must be is supremely internet savvy and has high technical aptitude when it comes to online tools and research.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
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- College degree
- 3+ years' experience as a customer service professional (Face to face interaction and/or call center experience preferred)
- 1+ years prior Customer Service Experience
- Prior exposure and confidence in working with upper level management on a regular basis
- Ability to communicate professionally -- with maturity and self confidence
- Over-achiever success in customer obsession, learning fast, problem solving, and collaboration/teamwork
- Strong familiarity with online shopping and research
- Ability to successfully complete pre-employment assessment and criminal background check
- Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet
- High School Diploma or equivalent