The Department of Revenue's vision is to provide every customer the best experience every time:
As a State of Missouri employee, you impact the well-being of Missouri's communities every day. The Department of Revenue's mission is to enhance the lives of Missourians by anticipating their tax needs. We strive to provide exceptional customer service, be good stewards of the people's money, make data driven decisions, while fostering a positive work environment. Our team members live our values of integrity, service, respect, and community.
How this position supports the Department's vision:
The Lead Customer Service Representative will have the opportunity to provide direct supervisor and guidance to other team members. Candidates will train and educate new team members while establishing and maintaining effective working relationships to provide every customer the best experience every time.