HR Administrator

job
  • Apex Systems
Job Summary
Location
Charlotte ,NC
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
27 Dec 2024
Share
Job Description
Position: HR Administrator
Location: Charlotte, NC
  • 4x/week onsite
Contract Length: 6 mo
Top Requirements:
  • HR Background
  • Ability to problem solve in a high volume production oriented environment Plusses
  • Knowledge of leave of absence, FMLA, STD, LTD, ADA and workers' compensation administration Day to Day Responsibilities/project specifics:
    The Accommodation Coordinator is responsible for processing claims and communicating accommodation options following written guidelines and procedures pursuant to ADA, state and/or this company's requirements. This role will focus on reasonable accommodation administration. In addition, this job is responsible for processing employee requests and associated transactions while maintaining Service Level Agreements by applying customer service satisfaction techniques with the efficient, timely and accurate use of resources.
    Serve as a primary point of contact for administration of accommodation claims
    • Inform employee of documentation required to process accommodation claims, required time frames, and claims status either by phone, written correspondence and/or claims system
    • Request medical information to determine if the employee meets the requirements under federal ADA, state, and/or company requirements for a qualifying condition
    • Demonstrate the highest degree of accuracy, courtesy and professionalism to resolve customer issues and routine HR questions
    • Update the case management system with transaction specific information and supporting documentation
    • Achieve and maintain expertise to navigate and accurately record information with several business systems/applications including HR data (PeopleSoft), case management tracking (HR Helpdesk) and vendor websites
    • Apply knowledge of HR programs, policies, Benefit plans, to quickly resolve customer issues or concerns
    • Responsible for escalation of issues in a timely manner to ensure an effective end user experience while remaining engaged in resolving the issue

    EEO Employer
    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at (email protected) or 844-463-6178 .
    Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
    • Other Smiliar Jobs
     
    Site Merchandising Specialist
    • Hoboken, NJ
    • 8 Days ago
    Call Center Service Representative
    • Hillsboro, OR
    • 18 Hours ago