Job DescriptionJob Descriptionn
The Renewance Field Services Technician will provide technical support for industrial batteries used in stationary energy storage systems and electric vehicles, including hands on installation, maintenance, and repair of batteries. The Field Services Technician must be able to diagnose and resolve technical issues. This role will also assist with the implementation of new products using 2nd life batteries, and the testing of the batteries to evaluate capacity. The selected candidate can expect a fast paced, exciting learning environment through the rapid growth of the business.
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Note - this role can be based anywhere in the DMV, Pennsylvania, or New York areas.
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Responsibilities:
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n- Install and commission battery energy storage systems and related products.
n- Install and configure controls-related firmware necessary to communicate with and control the battery system.
n- Support ‘cold’ commissioning (electrical checks using auxiliary power) and ‘hot’ commissioning of battery systems (energized electrical checks) and correct battery related performance issues including performing cell and module charging/balancing.
n- Provide technical support for fault isolation and troubleshooting during all phases of commissioning.
n- Communicate directly with the customer on all aspects of project execution including accurate and timely daily reporting.
n- Coordinate return and repair of defective parts in support of warranty claims
n- Travel to and remain at assigned jobsites until assigned tasks are completed
n- Manage field tools for field assignments / projects
n- Ensure excellence in all operational areas
n- Must meet the minimum requirement for renting a car due to traveling requirements
n- Must have a Valid DL
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Requirements:
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n- NOTE: If you either exceed or don't meet the qualifications below, we still encourage you to apply. We are considering multiple seniority levels.
n- High School diploma and introductory trade, technical or college coursework.
n- 2+ years relevant experience in electrical technician & services in electrical power equipment or energy space and possess related safety certifications.
n- Experience with computers and installation of controls related firmware and software.
n- Fluent with Microsoft Office applications (Word, Excel, Powerpoint, etc.)
n- Strong communication and interpersonal skills.
n- Ability to effectively work as an individual but also coordinate and work with a team.
n- Fast learner and capable of executing multiple projects and objectives
n- Ability to follow directions and complete tasks per commitment
n- Self-directed, highly detail-oriented, organized, and flexible
n- Accomplishments that reflect leadership, teamwork, integrity, and accountability
n- Willingness to travel and work with customers
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Desirable:
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n- Degree in a technical field or Computer Science/Engineering
n- Demonstrated ability to manage, analyze, and interpret data
n- Knowledge of battery standards, regulations, and safety procedures
n- Demonstrated accomplishments in meeting project/program goals, while satisfying quality, performance, schedule, and cost requirements
n- Project and people management experience
n- Demonstrated accomplishments in customer-focused problem solving
n- Previous OSHA certifications
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Travel & Location:
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Regional/ travel is required to customer sites for troubleshooting/balancing of batteries installed in various.
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Benefits:
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n- Medical, Dental, Vision insurance
n- Employer sponsored Life insurance, Short term and Long term
n- 401(k)
n- PTO
n- Per Diem
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Company DescriptionRenewance Inc. is a technology company that provides cradle-to-grave stewardship solutions for industrial batteries. Our proprietary RenewanceConnectTM product is a cloud-based software platform that minimizes customer's non-compliance risk by identifying the applicable regulations and providing step-by-step guidance on how to plan and implement responsible stewardship for industrial batteries. Renewance services include battery asset management, field service, warranty management, asset end of life management through recycling and 2nd life application placement.Company DescriptionRenewance Inc. is a technology company that provides cradle-to-grave stewardship solutions for industrial batteries. Our proprietary RenewanceConnectTM product is a cloud-based software platform that minimizes customer's non-compliance risk by identifying the applicable regulations and providing step-by-step guidance on how to plan and implement responsible stewardship for industrial batteries. Renewance services include battery asset management, field service, warranty management, asset end of life management through recycling and 2nd life application placement.