Date Posted: 12/17/2024

Hiring Organization: Rose International

Position Number: 475698

Job Title: Financial Services Support Representative

Job Location: Columbus, OH, USA, 43215

Work Model: Onsite

Employment Type: Temporary

Estimated Duration (In months): 3

Min Hourly Rate ($): 17.00

Max Hourly Rate ($): 18.00

Must Have Skills/Attributes: Customer Service, Data Entry, Finance

Required Education:

• High School Diploma

Required Qualifications/Skills/Experience:

• Strong Data Entry/Data Processing

• Customer Service

• Finance Experience

Financial Services Support Representative Job Details:

• Process mail/lost security we receive back from the post office that shows undeliverable. Work to resolve and reach out as needed

• Keys Advisory Annuity applications into systems

• Ensures all work is completed according to firm procedures, rules and service level agreements

• Provides support to resolve customer inquiries and facilitate transaction processing

• May require research of complex issues and interaction and follow-up with clients and internal and internal and external partners

• Completes data entry with a high level of accuracy and speed

• Maintains a strong working knowledge of current products, internal operational procedures and systems

• Processes post-issue or account maintenance requests including, but not limited to, address changes, death notifications, returned mail, debit sell outs and other requests and requirements

• Ensures firm books and records are accurate and complete by reconciling carrier data to against electronic client records

• Helps with completing reporting requirements according to procedures and audit or compliance requirements

• May perform other responsibilities as assigned

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **

Benefits :

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.