A disruptive French concept created in France in 2017 by Yann and Lydwine Bucaille, Café Joyeux is a family of cafés engaged in the promotion of inclusion, and in changing the perception of disabilities in our society: we empower people with intellectual and developmental disabilities in the workplace through meaningful training, employment and exposure to the public.
As of 12/1/2024, Café Joyeux operates 25 café-restaurants in France and Europe, where it employs over 250 people, including 200 with Intellectual and Developmental Disabilities (IDD). The first American café was officially launched in New York on March 21st , 2024; it currently employs 22 people, including 17 crew members with IDD.
Café Joyeux also distributes its own line of specialty coffee, which individual customers can buy both at the café and online. Companies can also contribute to our mission by buying our coffee to offer to their employees and using our catering and privatization services.
In the US, Café Joyeux operates as a non-profit 501(c)(3) organization and all profits are reinvested in supporting our mission.
To support its development in the US, Café Joyeux is looking to add a Catering and Events Coordinator to its team, reporting to the General Manager of the Café and working closely with the CEO and the Joyeux Products/BtB sales and marketing team.
The Catering & Events Coordinator plays a pivotal role in ensuring the successful execution and development of events and functions through meticulous planning, quality control, and exceptional customer service. This position requires a dynamic individual who can manage multiple tasks while providing outstanding guest experiences. The ideal candidate will possess strong communication skills, a keen eye for detail, and a passion for event planning.
Key responsibilities:
· Collaborate with corporate clients to understand their catering needs and preferences, ensuring all requirements are met.
· Monitor, plan, organize, and oversee catering events from start to finish, including menu selection and setup.
· Coordinate with kitchen staff and service teams to ensure timely food preparation and delivery.
· Manage event logistics, including equipment rentals, seating arrangements, staff allocation, and decor.
· Upsell additional services or menu items to enhance guest experience and increase revenue.
· Provide exceptional guest services during events, addressing any issues or concerns promptly.
· Conduct satisfaction surveys and analyze results, propose improvement plans as needed
· Maintain accurate records of event details, contracts, and client communications.
· Assist in marketing efforts for catering & events services through various channels to retain existing clients and attract new ones.
Qualifications & Experience
· An inclination for our mission is a must-have
· Previous experience in catering coordination or event planning is required.
· Familiarity with catering operations and restaurant environments is required.
· Strong customer service skills with a focus on guest satisfaction.
· Excellent time management abilities to handle multiple events simultaneously.
· Proficient communication skills, verbal and written, to effectively liaise with clients and team members.
· Experience in event marketing strategies is a plus.
· Authorization to work in the US is required
This role is essential for creating memorable experiences for our clients while ensuring that all aspects of catering & events are executed flawlessly. If you have a passion for hospitality, a knack for organization, and motivation to create meaningful impact, we invite you to apply for the Catering & Events Coordinator position.
This position is new, immediate start date
Job Type: Full-time
Pay: $24.00 - $28.00 per hour, according to experience
Travel requirements: NYC only
You will be required to participate in customer and corporate events in the evening.
Work Location: In person, Mon-Fri
Please submit your resume by email at
US websites:
- Foundation:
- Commercial:
More detail about Café Joyeux part of Café Joyeux, please visit