Working at CB (Canadian Bearings) means being part of a dynamic team, committed to collaborating with one another in the delivery of reliable solutions to our customers. Our culture is one of accountability, authenticity, and continuous development.

It is our vision to be a trusted supplier of industrial operations worldwide, and we are looking for skillful, enthusiastic, and customer-focused people to help us realize this vision together.

We are seeking a dedicated and engaging individual who is ready and willing to challenge themselves by utilizing their unique collection of knowledge, skills and experience in new ways in the following capacity:

Operations Leader (ON-SITE)

Kitchener, ON

Fulltime, Permanent

WHAT YOU WILL BE DOING:

• Responsible for ensuring the smooth and effective day-to-day functioning of Branch operations (e.g. budgeting, workflow and resource allocation, CSR and team performance management, recruitment and onboarding, training, etc.).
• Clearly and effectively communicate corporate objectives formally and informally to the team through proactive one-on-one coaching, regular team meetings (“huddles”), and email/electronic communication.
• Conduct regular structured formal branch meetings 3-4 times per year with the Sales Team (TSRs and/or BDMs) and Operations Team’s (CSRs) participation, in compliance with ISO requirements.
• Ensure continued compliance with all ISO–9001 and Health & Safety standards, including appropriate Joint Health & Safety Committee (JHSC) representation, workplace inspection, documentation, and follow-up.
• Manage performance and career planning for direct reports by following CB’s performance management processes and HR guidelines; including providing coaching and guidance, training, and support as required.
• Collaborate with the Sales team to manage profit and loss targets, set pricing strategies, and engage in strategic planning for large quotations.
• Ensure compliance with all CB inventory management processes (e.g. cycle counts, non-stock reports, min/max, core and customer contract inventory as applicable, etc.).
• Ensure adherence to and delivery of customer contract requirements.
• Effectively investigate and resolve employee, customer, or vendor complaints/incidents in a timely manner with tact and diplomacy, escalating issues appropriately, as necessary.
• Provide effective leadership to the Branch team; actively role-model CB’s culture and values; inspire engagement and effective team collaboration.

WHAT YOU WILL BRING TO OUR TEAM:

• Post-secondary degree or diploma, with a focus in business or a technical discipline preferred.
• 5 years’ people management experience.
• Experience interacting with all levels of the organization as well as customers.
• 5-10 years’ experience with the distribution industry; knowledge of MRO industry, and related products and services are a strong asset.
• Experience in sales is a strong asset.
• Mechanical aptitude is an asset
• Proficient in MS Office Suite / Office 365
• Effective people management and talent development skills
• Effective leadership, coaching, and teambuilding skills
• Practical knowledge of coaching for performance (i.e. providing constructive feedback, identifying knowledge and skills gaps, and developing performance plans)
• Active listening skills
• Evidence-based decision making
• Clear and effective verbal and written communication skills
• Effective Problem-solving skills
• Strategic planning and effective prioritization skills
• Organization and time management
• Bilingual in French and English an asset (or as required by region).

QUALITIES OF A GREAT FIT:

• Shows attentiveness by accurately understanding and responding to others' perspectives.
• Committed to achieving goals and consistently striving for high standards of success.
• Works effectively with colleagues, actively contributing to team success and fostering a positive work environment.
• Able to tailors communication style to the audience, ensuring messages are clear and resonate with different stakeholders.
• Earns trust through consistent, reliable actions, demonstrating honesty and professionalism in all interactions.
• Proactively fosters meaningful connections both inside and outside the organization to drive collaboration.
• Takes initiative and promotes mutual respect, ensuring open communication and accountability.
• Identifies solutions quickly and creatively when faced with challenges or limited resources.
• Handles setbacks, rejection, or confrontation with tact, maintaining a positive outlook and professionalism under pressure.
• Takes ownership of tasks, setting personal goals and maintaining discipline in daily work.
• Actively seeks opportunities for growth and stays open to new ideas and methods

BENEFITS OF BEING PART OF THE CB TEAM:

• Competitive Compensation
• Comprehensive Flex Benefits Program
• Paid time off on your birthday
• Personal Development Subsidy
• Employee Recognition Program
• Continued Professional Development Opportunities (access to LinkedIn Learning, product training, third-party personal and professional skills training opportunities)
• Constructive, engaging organizational culture
• Opportunity to work alongside experienced industry professionals
• Opportunities for growth and development

Our careers allow you to utilize your skills, experience and knowledge, at the same time offering you a position that you will find both challenging and rewarding as you begin to feel the real potential of your career goals.

Canadian Bearings is an equal opportunity employer.

Canadian Bearings will provide accommodations for candidates with disabilities. If you are contacted for consideration and require specific accommodation because of a disability or a medical need, please indicate the accommodation required.

We appreciate your interest and thank you for applying to the Canadian Bearings team. Please note that we are only reviewing applications submitted through our job postings on LinkedIn. Only those candidates selected for further consideration will be contacted.

Thank you for your understanding.