Job description

Job Summary: This role, reporting to the Logistics Supervisor, provides clerical support for inbound and outbound logistics operations. It involves coordinating inventory management and transportation activities to ensure timely deliveries and cost-efficiency. The position supports various logistical functions including sourcing, receiving, purchasing, and dispatching. A high school diploma or equivalent is typically required.

Direct Reports: None

Essential Duties and Responsibilities:

• Order Processing & Coordination:
• Process daily orders in SAP according to the schedule report.
• Coordinate with carriers for daily pick-ups and ensure timely shipments.
• Collaborate with the QC department for necessary QC releases.
• Prepare shipping documents in SAP (e.g., Packing Slip/BOL, Proforma/Customs invoices).
• Communication & Support:
• Address email and phone inquiries promptly.
• Provide feedback on late orders to the Selig CSR.
• Assist with export documentation (Smart Border or manual for international shipments).
• International & Domestic Shipments:
• Arrange bookings for full container/LCL shipments with carrier forwarders 2-3 weeks before the scheduled ship date.
• Prepare B13 and other required documents for international orders.
• Assist with shipments and coordinate with forklift operators for loading.
• Logistical Operations:
• Process UPS shipments and provide tracking numbers to the appropriate personnel.
• Schedule weekly scrap trailer swaps with the carrier.
• Resolve customer complaints within the standard response time.
• Additional Support Functions:
• Assist in receiving and labeling raw materials in SAP.
• Support new employee training in the shipping/receiving department.
• Provide updates to the Logistics Supervisor on daily shipments and issues.
• Help develop and implement SOPs for the shipping department.
• Assist in obtaining freight quotes and reducing costs.
• Documentation & Reporting:
• Post goods issues in SAP when shipments depart.
• Scan and save shipping documents on the backup server immediately after departure.

Qualification Requirements:

• 1-3 years of shipping or equivalent experience.
• Some tariff code experience or knowledge preferred.

Education and/or Experience:

• Minimum grade 12 education.
• College or university courses related to Supply Chain preferred.

Skills:

• Ability to effectively understand and communicate information both orally and in writing.
• Ability to establish and maintain effective working relationships.
• Strong attention to detail with good organizational skills to prioritize workload and achieve daily objectives.
• Strong mathematics skills.
• SAP experience is an asset.
• Strong data entry and accuracy skills for precise document preparation.
• Ability to work in an extremely fast-paced environment.
• Good/positive attitude.