Our mission is to provide a secure, valuable, and sustainable workplace retirement solutions for Canadians. At CAAT, we live our values of integrity, impact, and teamwork every day.

The Manager, Business Application is integral to the success of the Technology & IT Services Management team, and to CAAT’s guiding mission and growth strategy.

The Manager, Business Applications will drive the development and management of our business applications portfolio, as well as oversee the implementation, maintenance, day-to-day operations, and optimization of applications including but not limited to SAP, Workday, and Microsoft 365. The successful incumbent will act as the product manager for various software applications that support business operations, ensuring their alignment with overall business goals and objectives alongside leading a team and being responsible for coaching, mentoring, and managing the performance of the team members.

We are looking for someone with:

• College or university education with a specialization in information technology, computer science, or a related field.
• Minimum of five (5) to seven (7) years of relevant experience in product management and leading teams, with a focus on business applications like SAP, Workday, and Microsoft 365.
• Designations or certifications in specific business applications or project management areas such as ITIL or PMP are assets.

The successful candidate will demonstrate:

• Excellent product management and organizational skills, including a client-service mindset
• Strong business acumen including an understanding of business processes and enterprise software, and how to use technology to optimize business processes.
• Ability to analyze data and make informed decisions.
• Strong communication and interpersonal skills, including being able to explain technical concepts and requirements to a non-technical audience.
• Experience with Agile methodologies is a plus.

Once here you will:

• Develop and execute a comprehensive product roadmap for business applications ensuring alignment with CAAT’s goals and business needs, with a focus on continuous improvement, creating efficiencies, and enhancing user experience.
• Oversee the entire product lifecycle, from ideation to launch to operation to updates, ensuring timely delivery and high-quality standards.
• Work closely with cross-functional teams including IT and Software Engineering, People Strategy, and Finance to ensure successful product development, launch, and ongoing operation.
• Conduct market research and competitive analysis to identify trends, business needs, and opportunities for product enhancements.
• Engage with users to gather feedback, understand their pain points, and ensure the product meets their needs, including ensuring users continue to adopt and use applications on an ongoing basis.
• Monitor product performance, analyze key metrics, and implement improvements to drive product success.
• Ensure that all business applications comply with relevant regulations and security standards.

Step into CAAT - where your work is both rewarding and meaningful, growth is a constant, fun is the way we roll, and your impact is real! If you meet most of the criteria above, we would love to connect with you.

Our commitment to you as a CAATster:

We’re about growing together and creating impact in a collaborative and caring environment!

Comprehensive & Holistic Care: Your dedication deserves appreciation! At CAAT, we celebrate the complete you, prioritizing your well-being above all. Our all-encompassing employee programs are designed to cater to every aspect of your life and well-being, ensuring you feel cherished and valued. We provide a competitive Total Rewards program based around your physical, mental, and financial wellness. This includes, but is not limited to, your compensation, paid time off, health and dental benefits, wellness programs, wellness incentives, and (of course) a defined benefit pension plan.

Growth Opportunities: Embrace a vibrant, ever-evolving environment at CAAT, where growth is not just a goal, but our way of life! We're expanding and transforming constantly, which means endless opportunities for you to adapt, innovate, and learn. As we grow, so do you. Let’s make a difference together!

A Culture of Collaboration and Fun : We're a team that works, grows, and celebrates together. At CAAT, you belong to a collaborative, inclusive and lively environment that sparks creativity and fosters open communication.

Making a Difference, Together: We're on a mission to secure a better future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact. Work that truly counts!

But don't just take our word for it! We’ve consistently been recognized as one of Canada's Most Admired Corporate Cultures , as one of Greater Toronto's Top Employers , and one of the Best Places to Work .

Learn more about us by visiting

Diversity, Equity, Inclusion, and Belonging:

Diversity, Equity, Inclusion, and Belonging (DEIB) at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at or call Human Resources at 416-673-9000 for assistance.