Administrative Associate

Client Relationship Management (CRM) Experience

Chicago, IL - Near All Trains

CLIENT

Our client is a sophisticated full-service private family office that is seeking a talented Administrative Associate. The office offers a collaborative, dynamic culture with numerous complex business structures and many new initiatives. There are interesting and challenging opportunities and projects that make the position rewarding.

POSITION

The Administrative Associate will report to the Chief Relationship Officer. The role provides administrative support to the fifteen professionals on the Wealth Advisory Team. This role will include assisting the team in optimizing and maintaining client relationship management (CRM) data and processes. The successful candidate will interface with family members, employees and business partners of the private family office.

KEY RESPONSIBILITIES

• Organizing and maintaining client files with confidentiality and care
• Serving as point of contact for CRM-related issues including maintaining the system and operational efficiency
• Updating contact information and generating reports
• Managing and scheduling in-person and virtual meetings
• Collaborating and supporting the Wealth Advisory team on various client matters
• Make all necessary travel arrangements and itineraries for meetings, conferences, and client visits
• Assist with administration of private foundations
• Special projects and specific research

THE PERSON

The ideal candidate will be intellectually curious, detail-oriented, resourceful, have a working knowledge of investment terminology and be able to manage multiple priorities.

Desired personal skills and qualifications include:

• High-functioning organization and time management skills
• Significant experience working in CRM applications including the ability to analyze CRM processes for enhanced performance
• Excellent aptitude for technology skills; Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Team), Zoom and SharePoint, and Adobe products is a plus
• Embraces a rapidly changing environment and exhibits flexibility

EDUCATIONAL REQUIREMENTS

• A minimum of 5 years of experience in financial services
• A bachelor’s degree is preferred

Please send a resume with a detailed cover letter to