JOB Summary

The Agency Director (AD) is primarily responsible for driving overall executive direction of the Agency’s performance in the assigned market(s), in premium & policyholder growth, organizational development, in accordance with Independent Agency policies and systems.

The AD will manage and develop Agency Leaders (AL) in an assigned territory. The AD will also collaborate with ALs to support Agency Coordinators (AC) and Independent Agents (IA) to ensure each market is operated at optimum level in terms of production and sourcing & appointment of IAs.

The AD will assist in the development and delivery of optional training and education initiatives for Agency Coordinators and Independent Agents.

Responsibilities

Executive Sales Direction

• Oversee the coordination of all aspects of sales, training, and operational support for all levels of their sales organization.
• Help establish the general direction of their assigned market(s). Assess and adapt plans and priorities to address service gaps and/or operational challenges.

Sourcing & Development

• Provide support to the ALs and ACs with sourcing prospective new Independent Agent candidates and independent agencies to sell Combined products.
• Make recommendations on accepting/rejecting candidates for appointment as Independent Agents.
• Work with ALs to identify targeted training needs.

Administrative Support

• Ensure customer service requests received at Market Office are handled appropriately.
• Work with ALs to ensure administration and implementation queries are channeled appropriately.
• Support ACs and Independent Agents with sales tools and their implementation.

Other

• Analyze and manage performance of all levels (Individual Sales Agents, Agency Leaders and Agency Coordinators) of the assigned territory.
• Works with Carrier Compliance team to ensure that agency sales are done in compliant manner and in accordance with state regulators.
• Serve as the main conduit to ask carrier for service and answering questions about operations and implementation.

Qualifications

COMPETENCIES

• Business Acumen
• Influence
• Inclusive Team Leadership
• Execution
• Integrity & Courage
• Strategic Focus

Education and Experience

• Stable work history & proven success
• Minimum of 5 years Insurance Sales & Management experience required
• Demonstrated leadership skills
• Intermediate PC skills required
• College Degree preferred
• Life, Accident, and Health license required prior to employment date

About Us

OUR BENEFITS

As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here . Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

• Health insurance
• Dental insurance
• Tuition reimbursement
• A company-match 401(k) plan
• Disability insurance
• Life insurance
• Employee referral bonuses

ABOUT COMBINED INSURANCE

Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly® Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list. We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.