The Leasing Consultant is responsible for maintaining the community’s occupancy needs, retention rates and building successful community relationships.

Schedule: Sunday-Thursday10am-6pm (Wednesdays 11am-7pm); subject to change based on business needs

Check out our communities:

Minimum Required Qualifications:

• High school diploma or equivalent, College degree preferred
• 1+ years’ experience in property management
• Strong interpersonal skills
• Proficient in computer programs, including Microsoft Office and Yardi
• Ability to work with minimal supervision
• Well organized with excellent time management skills
• Knowledge of all rules, regulations and laws regarding property management
• Valid NJ real estate salesperson license
• Maintain regular and punctual attendance
• Work over-time hours as required to complete assignments/projects
• Comply with all company policies and procedures
• Professional Image
• Strong Verbal Skills
• Strong customer service orientation

Essential Job Functions:

Marketing

• Meet leasing goals that reach or exceed budgeted occupancy for the community
• Reduce vacancy loss by encouraging immediate move-ins and utilizing other strategies
• Maintain current knowledge of market and competitor
• Maintain a professional, friendly, and inviting atmosphere in the leasing center
• Walk the property daily to inspect the leasing path and ensure curb appeal and presentation quality. Alert upper management to issues as needed. This includes all signage, lobby, leasing center, amenity areas, model homes, common corridors and made-ready homes.
• Keep accurate records of customer traffic and leases daily using property management software system (Yardi)
• Prepare, present, and distribute daily and weekly leasing reports to upper management team using report templates as provided by upper management

Leasing

• Meet and qualify all prospective residents and obtain necessary guest card information
• Conduct property and apartment tours with prospective residents
• Ensure Fair Housing and company policy compliance throughout all leasing presentations
• Answer phone promptly and courteously and maintain the phone traffic recording for prospect phone calls and visits
• Follow-up with prospective residents daily. Maintain acceptable call to visit and visit to application “closing ratio"
• Complete lease paperwork in accordance with company policies
• Verify lease applications through use of credit check service and online application portal
• Maintain compliance of lease application criteria
• Prepare accurate lease packages in a timely manner
• Assist residents with lease signing, move-in orientation, and apartment inspections as needed
• Prepare and distribute lease renewals

Administration

• Inspect made-ready apartments to ensure quality a minimum of 3 days prior to scheduled resident move-in
• Prepare resident/prospect correspondence as needed
• Maintain a complete resident files for every resident
• Maintain general office files
• Prepare and distribute accurate daily and weekly reports to upper management team
• Attend scheduled owners’ meetings, staff meetings and resident meetings as required
• Complete other duties as assigned by upper management

Resident Relations

• Receive and report service calls promptly
• Review outside and intra-company correspondence
• Assist in responding to prospective resident complaints as directed by the Property Manager and/or Maintenance Manager
• Assist in the planning and execution of resident functions as required

Safety

• Learn and ensure compliance with all company, local, state and federal safety rules
• Ensure that unsafe conditions are corrected in a timely manner
• Direct staff to follow a “safety first” principle